Safari Operations Manager

2 months ago


Nelspruit, Mpumalanga, South Africa Bright Placements Full time
Job DescriptionRole Overview

Bright Placements is seeking a seasoned Safari Manager and Head Guide to lead our team. As a key member of our staff, you will be responsible for ensuring the smooth operation of our safari lodge and guiding guests on unforgettable adventures.

Key Responsibilities
  1. Operational Management: Oversee daily operations, manage guest check-in and check-out, and ensure a seamless experience.
  2. Guest Relations: Build positive relationships with guests, address inquiries and concerns, and tailor guest experiences.
  3. Staff Management: Recruit, train, and supervise staff, ensuring high standards of service and hospitality.
  4. Financial Oversight: Manage budgets, monitor expenses, and implement marketing strategies to attract guests.
  5. Activity Coordination: Schedule and organize safari activities, including game drives and cultural experiences.
Qualifications
  • Education: Degree in Hospitality Management, Wildlife Biology, or a related field.
  • Experience: Previous experience in a managerial role within the hospitality industry and as a guide in a safari or wilderness context.
  • Certifications: FGASA or equivalent guiding certification, First Aid and CPR certification, and advanced driver’s license (if required).
  • Skills: Strong leadership, communication, problem-solving, and knowledge of local wildlife and ecosystems.


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