IT Network Support Technician

6 days ago


Durban, KwaZulu-Natal, South Africa Icebolethu Full time

We are looking for a skilled Network Technician to join our team at Icebolethu Group. As a leading provider of dignified burial solutions, we pride ourselves on delivering exceptional service to our clients. Our Network Technician will play a critical role in maintaining, troubleshooting, and optimizing our network systems to ensure seamless communication within the organization.

About Us

Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor in South Africa's second largest Funeral Assurance Group. We have a strong presence in the industry, providing a centre of excellence for dignified burial solutions. Our commitment to quality and customer satisfaction has earned us the Standard Bank KZN - Top Brand award for 2022.

Key Responsibilities
  • Maintain and troubleshoot network systems, including routers and switches.
  • Optimize network performance and ensure seamless communication within the organization.
  • Provide day-to-day Helpdesk support for IT and Communication networks.

The successful candidate will be based at our Offices at No.: 225 uMbilo Road, Durban within the Group ICT Department, a Division of Icebolethu Group.

Requirements
  • Matric Certificate (Grade 12 or equivalent).
  • A+ & N+ Certification.
  • Diploma/Degree in Information Communication Technology or related field.
  • Valid Driver's License.
Experience and Knowledge
  • Minimum of 3 to 5 Years of Proven Network Experience.
  • Proven experience with basic network device configuration.
  • Strong understanding of fundamental networking concepts i.e. LAN, WAN, TCP/IP, routing, switching, and subnet addressing.
  • Knowledge of network security protocols and best practices.
Skills and Competencies
  • Proven experience as a network technician or relevant position.
  • Outstanding diagnostic, problem-solving and analytical skills.
  • Good communication skills.
  • Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies.
  • Hands-on experience with common software and hardware.


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