Information Systems Infrastructure Specialist

2 weeks ago

Midrand, Gauteng, South Africa Development Bank of Southern Africa (DBSA) Full time
About the Role

The Development Bank of Southern Africa (DBSA) is seeking a highly skilled ICT Infrastructure Specialist to join our team. This role plays a critical part in ensuring the availability of our Information Communication and Technology (ICT) infrastructure services, meeting Service Level Agreements and organisational requirements.

Key Responsibilities:
  • ICT Governance and Policies:
  • Contribute to the formulation of SLAs, Service Catalogue, ICT Policies, Architecture, and Strategy documents.
  • Provide inputs to the development and review of SLAs between the ICT Unit, business, and third parties.
  • Conduct research and provide recommendations to improve ICT security and infrastructure policies.
  • Implement ICT change management processes and policies.
  • Contribute to the formation and deployment of disaster recovery policies and guidelines.
  • IT Infrastructure Optimisation:
  • Research tools that aid in maintaining efficient ICT infrastructure operations.
  • Design, review and deploy ICT infrastructure components.
  • Define tools that aid in monitoring infrastructure components.
  • Implement patch management solutions that are designed, deployed, and managed.
  • Maximise the performance, availability, and capacity of ICT infrastructure.
  • Recommend ICT infrastructure service improvements and optimisation plans.
  • IT Service Management and Support:
  • Plan and schedule for ICT infrastructure projects impacting the Bank.
  • Provide telephonic and remote assistance to ICT infrastructure and services team members.
  • Serve on standby and act as an escalation point for the ICT Unit.
  • Sign-off installation completion reports and service delivery completion notices, confirming actual delivery and value derived.
  • Identify and schedule appropriate downtime for maintenance and upgrades.
Requirements:
  • A Bachelor's Degree / Advanced Diploma in Information Technology or equivalent.
  • A minimum of 7 years in ICT infrastructure planning, design and implementation, and Microsoft Systems Administration environment.
  • Minimum 3 years' experience deploying server and storage infrastructure components.
  • Information Technology Infrastructure Library (ITIL) Foundation certification.
  • Microsoft Certified IT Professional (MCITP): Server Administrator.
  • Advanced knowledge of the design, implementation and management of Microsoft Active Directory environment, and Microsoft System Center environments.
  • Expert knowledge of voice over internet protocol (VoIP) infrastructures, virtualisation environments and wireless network environments.
  • Ability to map and provide complex Information Communication and Technology solutions and advice in relation to the Banks' strategy.
  • Sound knowledge of Microsoft Operations Framework (MOF) practices.
  • Experience of running a disaster recovery environment.
  • Sound knowledge of Backup/restore technologies such as Veeam.
  • Manage the MS WSUS environment for the deployment of patched and security fixes.
  • Working knowledge of MS Office Professional and a basic knowledge of financial processes.
  • Manage Microsoft Azure subscriptions and resources.
  • Implement and manage storage.
  • Deploy and manage virtual machines (VMs).
  • Configure and manage virtual networks.
  • Manage identities within the MS Azure environment.
About the DBSA

The Development Bank of Southern Africa will endeavour to make appointments in line with its Employment Equity Policy and Plan. Applications from suitably qualified designated groups, especially people with disabilities, are encouraged.

The DBSA corporate culture fit requires clear, logical and analytical thinking grounded in good interpersonal skills, a sense of urgency and results orientated execution of duties. The ability to work collaboratively and finding practical yet innovative solutions is critical to success in a work environment that demands emotional resilience, accountability and responsible risk taking and management.

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