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Training Consultant

2 weeks ago

Somerset West, Western Cape, South Africa Emporium Human Capital Full time

Emporium Human Capital is seeking a highly skilled Training Consultant to join our team in Somerset West. As a key member of our training department, you will be responsible for creating and managing training plans with customers, reporting on training progress, and working directly with clients to coordinate each training project to completion.

The ideal candidate will have experience as a trainer/educator or consultant, a Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience, proficiency in Microsoft Word, Outlook, PowerPoint, and accounting software packages, as well as Excel proficiency intermediate.

We offer a competitive salary of R 18 000 to R 23 000 per month (negotiable based on experience) and a dynamic work environment. If you are a motivated individual with excellent communication skills and the ability to work effectively with clients, we encourage you to apply.

Responsibilities:

  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Work directly with client to effectively coordinate each training project to completion
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track
  • Provide system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assist with preparing data and uploading on to the system for new customers