Sales Associate

1 week ago


Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time
About Our Company

We are Clicks Group Limited, a leading health and beauty retailer dedicated to providing excellent customer service and experiences.

Job Overview

This role is focused on delivering exceptional customer service, ensuring efficient point of sale operations, and merchandising activities in store to provide a positive shopping experience.

Responsibilities:
  1. Execute operational activities at the point of sale in a timely and efficient manner.
  2. Maintain high accuracy when scanning merchandise and collecting payment for goods purchased, including clubcard rewards.
  3. Ensure safe handling of cash at all times.
  4. Proactively promote the Clicks' clubcard and enroll new members to achieve participation targets.
  5. Inform customers about promotions to positively impact sales and enhance their shopping experience.
  6. Deliver superior customer service by acting as a brand ambassador and offering a friendly and professional service.
  7. Execute and maintain all merchandising and general housekeeping duties according to store and visual standards.
  8. Support the company's vision by living and driving the company values.
  9. Maintain updated knowledge on products, ranges, promotions, and events to provide accurate information to customers.

Skills and Qualifications:

  • Basic maths calculations
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Understanding of stock management procedures
  • Knowledge of customer service excellence

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive compensation package

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