Blood Donor Acquisitions Specialist
7 days ago
About the Role
We are seeking a skilled Blood Donor Acquisitions Specialist to join our team. As a key member of our recruitment team, you will be responsible for acquiring and educating blood donors to ensure a sustainable and safe blood supply.
This is an exciting opportunity to work with a dynamic team in a fast-paced environment. You will play a critical role in meeting our collection targets while ensuring that all donors have a positive experience.
Main Responsibilities:
- Participate in donor recruitment pilot studies at specific blood drives.
- Attend to donor queries and complaints, and report follow-up actions to the Donor Relations Practitioner.
- Provide feedback to the Donor Relations Practitioner and Donor Educator on educational needs.
- Assist with arranging donor marketing functions such as media launches and donor awards.
- Deliver advertising materials prior to the blood drive when required.
- Makes contact with the blood drive controller / peer promoters to confirm arrangements.
- Arrange a suitable venue if necessary and includes information on the recruiter's report form.
- Displays advertising material and directional arrows to enhance visibility of the blood drive.
- Recruits and educates blood donors to meet collection targets.
- Highlights risk behavior posters to donors to ensure a safe quality blood supply.
- Welcomes blood donors on their arrival and ensures they have a good donation experience.
- Issues donor information pamphlets and ensures donors understand the content.
- Monitors the flow of the blood drive to reduce waiting times.
- Offers refreshments to donors as required and deals with customer service questions.
- Refers medical questions to the Clinic Supervisor.
- Assists with setting up and packing up of the blood drive and ensures the venue is left in good order.
- Promotes campaigns to donors and provides feedback to the Donor Relations Practitioner.
- Assists in arranging branch promotions, shows, and exhibitions.
Qualifications:
- Grade 12
- Marketing/Public Relations Certificate (Minimum 6 months)
- Driving License – Code B Manual
Skills:
- Computer literacy: MS Office
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