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Customer Integration Specialist

1 month ago

Johannesburg, Gauteng, South Africa Quantanite Full time
Job Title: Customer Integration Specialist

Quantanite is seeking a dedicated and detail-oriented Customer Integration Specialist to join our Sales Department. This role involves managing the documentation and communication flow between Quantanite and its enterprise clients.

Key Responsibilities:
  • Client Onboarding & Integration: Manage all aspects of client onboarding, from evaluating contract requirements to optimizing workflows.
  • Document Management: Serve as the primary point of contact for receiving customer onboarding forms, brand materials, and documents.
  • Project Management: Develop and maintain structured project plans with clear timelines, milestones, and checkpoints.
  • Cross-functional Collaboration: Collaborate closely with legal, finance, operations, and logistics teams to align objectives and secure necessary resources.
  • Issue Resolution & Escalation: Anticipate and quickly address potential roadblocks in the integration process.
  • Relationship Management: Build and maintain long-term partnerships by acting as a trusted advisor.
Qualifications:
  • Education: Bachelor's degree in Business, Communication, Supply Chain, or a related field.
  • Experience: 3+ years in a customer-facing role, preferably with experience in document management, onboarding, or vendor relations.
  • Skills: Strong organizational skills, excellent written and verbal communication skills, and proficiency in documentation management software and CRM systems.
What We Offer:
  • Competitive compensation package
  • Opportunity to work with a dynamic and diverse team
  • Professional growth and development opportunities
  • A supportive and inclusive work environment

Quantanite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.