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Senior Business Improvement Specialist
2 weeks ago
We are seeking an experienced Operational Excellence professional to join our team at Surgo PTY Ltd. As an Operational Excellence professional, you will be responsible for developing and executing a strategic plan to achieve operational excellence in alignment with the company's goals and objectives.
About the Role:
- Develop Strategic Plan: Develop and execute a strategic plan for operational excellence, aligning with business goals and objectives.
- Collaborate with Stakeholders: Collaborate with functional leaders to implement operational improvements and drive productivity gains.
- Lead Team: Lead and mentor a team of operational excellence professionals to drive performance improvements.
- Analyze Data: Utilize data analytics to identify trends, root causes, and opportunities for improvement.
- Communicate Effectively: Communicate effectively with stakeholders to gain buy-in and support for operational excellence initiatives.
Requirements:
- Experience: Minimum 13 years' work experience, preferably from a business process outsourcing background.
- International Experience: Previous international experience is required.
- Skill Set: Possesses necessary knowledge of business concepts to effectively perform the job.
- Team Management: Should have managed teams for at least 3 years.
- Leadership Skills: Excellent team management and leadership skills, with the ability to inspire and motivate team members to achieve their full potential.
What We Offer:
- Market-Related Salary: Market-related salary depending on experience.
- Medical Aid: Medical aid, pension fund, and performance-based bonus.
- Rotational Schedule: USA hours between 14:00 pm and 03:00 am, Monday to Sunday rotational schedule.
