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Senior Service Leadership Role

2 weeks ago

Nelspruit, Mpumalanga, South Africa Sydsen Recruit Full time
Senior Service Leadership Role

At Sydsen Recruit, we are seeking an experienced Service Manager to join our team. As a senior leader, you will be responsible for driving business growth and excellence through effective service management.

Main Objectives:
  1. Operational Excellence: Develop and implement strategies to optimize service operations, ensuring seamless delivery of vehicle maintenance and repair services.
  2. Customer Satisfaction: Foster long-term relationships with customers by providing exceptional service experiences and addressing concerns promptly.
  3. Team Performance: Lead and motivate a team of technicians and service advisors to achieve sales targets and exceed customer expectations.

Requirements:

  1. Minimum 2 years' experience in a Service Manager role or similar position.
  2. Premium Brand experience required.
  3. Proven track record of leadership and team motivation.
  4. Strong understanding of automotive systems and repair processes.