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Workshop Operations Manager

1 week ago

Kempton Park, Gauteng, South Africa Value Logistics Full time

Job Summary: We are seeking a highly motivated and experienced Workshop Manager to join our team at Value Logistics.

About the Role: As a Workshop Manager, you will be responsible for overseeing the day-to-day operations of our workshop, ensuring maximum productivity, efficiency, and customer satisfaction.

  • Main Responsibilities:
  • Manage staff time and attendance, productivity, and efficiency
  • Supervise and coach staff to provide a customer-focused environment
  • Ensure that staff adhere to the dress code and PPE requirements
  • Identify training and staff development needs
  • Conduct staff performance management reviews/appraisals as required
  • Conduct frequent staff meetings and feedback sessions

Key Performance Indicators (KPIs):

  • Maximising service, sales, and profitability
  • Ensuring customer satisfaction and loyalty
  • Maintaining high levels of productivity and efficiency