Professional German Language Team Manager
2 weeks ago
Company Overview:
">Jai Search Consultancy is a renowned recruitment agency serving the telecommunication sector. Our focus is on placing top talent in key positions across the industry.
">Job Summary:
">This role involves supervising a group of call center professionals, leveraging their expertise to deliver high-quality services to clients. The ideal candidate will possess in-depth knowledge of the telecommunication domain, demonstrated through successful leadership experiences.
">Responsibilities:
">- ">
- Lead a team of call center representatives in delivering excellent customer experiences">
- Develop strategies to optimize team performance and productivity">
- Encourage a positive team culture">
- Identify areas for improvement and implement changes to enhance business outcomes">
Requirements:
">Candidates must meet the following criteria:
">- ">
- Minimum of two years' experience as a team leader in a call center or BPO setting">
- Fluency in German at a professional level (C1 or higher)">
- Exceptional leadership and communication skills">
- Ability to thrive in dynamic environments and adapt quickly to new demands">
Benefits:
">We offer a comprehensive remuneration package, including medical coverage, group protection plans, and a flexible schedule from Monday to Saturday.
">Work Schedule: 08h00-20h00
">Industry: Telecommunication
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