Technical Support Specialist for Client Solutions

2 days ago


Soweto, Gauteng, South Africa beBee Professionals Full time

At beBee Professionals, we are seeking an experienced Technical Support Specialist to provide top-notch technical support to our clients in Soweto.

We offer a competitive salary of $45,000 - $55,000 per year, commensurate with experience, to join our team as a Technical Support Specialist. This role requires a strong technical background, excellent communication skills, and the ability to work independently.

About the Job

This is a full-time opportunity to work in a fast-paced environment where you will be responsible for providing technical support to clients via phone, email, and chat. Your goal will be to troubleshoot technical issues and provide solutions, respond to customer inquiries in a timely manner, and ensure customer satisfaction.

Key Responsibilities:
  • Provide technical support to clients via multiple channels
  • Troubleshoot technical issues and develop effective solutions
  • Respond to customer inquiries and concerns in a professional manner
  • Follow up with customers to ensure their needs are met
  • Document customer interactions and provide feedback
Requirements:

To succeed in this role, you must have a Bachelor's degree in Computer Science or a related field and at least 2 years of experience in customer service. You should possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.

We value knowledge of customer service principles and practices, and a passion for delivering exceptional customer experiences.



  • Soweto, Gauteng, South Africa beBee Professionals Full time

    We are seeking a highly skilled Technical Support Specialist to provide exceptional technical support to our clients. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work independently.Responsibilities:Provide technical support to clients via phone, email, and chatTroubleshoot technical issues...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    Technical Support SpecialistBeBee Professionals is seeking a skilled Technical Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong technical background, excellent problem-solving skills, and excellent communication skills.Responsibilities: Provide technical support to customers via phone, email, and...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals. The successful candidate will be responsible for providing technical assistance to customers and internal teams.Key Responsibilities:Provide technical support to customers and internal teamsTroubleshoot and resolve...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    Company Overview:BeBee Professionals is a dynamic organization committed to delivering exceptional services in the field of system support. Our team is dedicated to providing top-notch technical assistance to our clients, ensuring their systems run smoothly and efficiently.Estimated Salary: R550,000 - R650,000 per annum, depending on experience and...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    We are seeking a skilled Technical Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong technical background, excellent problem-solving skills, and excellent communication skills.Responsibilities:Provide technical support to customers via various channelsTroubleshoot technical issues and resolve customer...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    BeBee Professionals is looking for a Client Support Specialist to provide top-notch support to our clients. The successful candidate will be responsible for delivering exceptional customer service, responding to customer inquiries, and resolving customer complaints. A strong customer service orientation and excellent communication skills are essential for...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    We are seeking a Technical Support Specialist to provide expert technical support to our customers, ensuring the smooth operation of our systems. Key responsibilities include troubleshooting and resolving system issues, as well as providing exceptional customer service.The ideal candidate will have a degree in Computer Science or a related field, with at...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    BeBee Professionals is a leading company in the industry, offering competitive salaries to talented individuals.The estimated salary for this position is between 60,000 and 80,000 Rands per annum, depending on experience.About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Soweto. As a key member of our team, you...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    BeBee Professionals is looking for a Technical Support and Customer Service Professional to provide technical support and customer service to our clients. The successful candidate will be responsible for troubleshooting technical issues, responding to customer inquiries, and providing solutions to customer problems.The ideal candidate should have:A degree in...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    We are seeking a skilled Technical Report Specialist to join our team at beBee Professionals. The successful candidate will be responsible for analyzing and writing technical reports for our clients.The ideal candidate should have:A degree in a related field such as engineering, computer science, or mathematicsExcellent written and verbal communication...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    We are seeking a Customer Experience Specialist to provide technical support and customer service to our clients. The successful candidate will be responsible for troubleshooting technical issues, responding to customer inquiries, and providing solutions to customer problems.The ideal candidate should have:A degree in Computer Science, Information...


  • Soweto, Gauteng, South Africa Dimension30 consulting Full time

    Job DescriptionWe are seeking a compassionate and dedicated Caregiver Support Specialist to provide essential support and companionship to clients in their daily lives. In this rewarding role, you will help clients maintain their independence and dignity by assisting with daily activities, providing emotional support, and performing light housekeeping...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    We are seeking an IT Support Professional to provide technical support to our clients. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work independently.Responsibilities:Provide technical support to clients via phone, email, and chatTroubleshoot technical issues and provide solutionsRespond to...


  • Soweto, Gauteng, South Africa Dimension30 consulting Full time

    Job DescriptionWe are seeking a compassionate and dedicated Caregiver Support Specialist to provide essential support and companionship to clients, helping them maintain their independence and dignity in their daily lives. As a key member of our team at Dimension30 consulting, you will play a vital role in enhancing the well-being of our clients.Key...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    At beBee Professionals, we are committed to delivering exceptional client experiences. Our ideal candidate will play a vital role in providing world-class customer service to our clients, ensuring their needs are met and exceeded.We are seeking a skilled Client Experience Specialist to join our team in Soweto. This is an exciting opportunity for someone who...


  • Soweto, Gauteng, South Africa Dimension30 consulting Full time

    We are seeking a highly organized and communicative Administrative Support Specialist to provide exceptional service to our clients and visitors at Dimension30 consulting. As the first point of contact, you will play a crucial role in ensuring a welcoming and efficient atmosphere.Your exceptional communication skills and attention to detail will help us...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    We are seeking an IT Support and Customer Experience Expert to provide technical support and customer service to our clients. The successful candidate will be responsible for troubleshooting technical issues, responding to customer inquiries, and providing solutions to customer problems.The ideal candidate should have:A degree in Computer Science,...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    BeBee Professionals is looking for a Relationship Building Specialist to help us deliver exceptional customer experiences. The successful candidate will be responsible for building and maintaining strong relationships with our clients, ensuring that their needs are met and exceeded.The ideal candidate will have a strong background in customer service and be...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    Technical Communication Manager RoleWe are seeking a highly skilled Technical Communication Manager to develop and manage technical communication strategies and initiatives that drive the successful delivery of our products and services.The ideal candidate will have a degree in technical communication, journalism, or a related field, and at least 5 years of...


  • Soweto, Gauteng, South Africa beBee Professionals Full time

    We are seeking a Client Experience Manager to join our team at BeBee Professionals. The successful candidate will be responsible for managing and maintaining strong relationships with our clients, ensuring that their needs are met and exceeded.The ideal candidate will have a strong background in customer service and be able to:Develop and maintain...