Ocean Import Logistics Coordinator

3 days ago


Kempton Park, Gauteng, South Africa Expeditors Full time

At Expeditors, we're in the business of delivering information and making global supply chain management seamless.

We're a Fortune 500 company with 350+ locations worldwide and 18,000 trained professionals dedicated to providing innovative, customer service-based logistics solutions.

Job Overview

This role is responsible for ensuring smooth and timely freight process flow, preparing various documents for international transportation, and coordinating with vendors to procure services. You'll interact with customers to arrange their international import shipments while meeting customer service standards.

You'll work closely with the team to meet KPI standards and ensure total customer satisfaction by monitoring shipment reports. This includes following customer standard operating procedures and proactively notifying them of any issues.

  • Obtain clearing instructions and commercial invoices upstream to enable brokers to frame entries.
  • Add customer account numbers to the clearing instruction tool on the South African GBO Exception Dashboard.
  • Capture direct shipments or manual take-ons for client visibility.


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