Managerial Position

1 week ago


Sandton, South Africa Bonafide Human Capital Full time

Bonafide Human Capital is seeking a highly motivated and experienced Managerial Position - Client Relationship Specialist. The ideal candidate will have a strong background in client relationship management, with a focus on the bus passenger industry.

About the Role:

  • This role involves managing and maintaining relationships with subcontractors.
  • The successful candidate will be responsible for coordinating the development programme for up-skilling, training and incubating subcontractors.
  • They will also ensure compliance with statutory requirements and adherence to contract requirements.
  • The role involves general management, coordination, planning, monitoring and reporting.

Key Responsibilities:

  • Compile, develop and review agreements and amendments related to subcontractor contracts.
  • Contract management, writing of SLAs and management of maintenance agreements.
  • Coordinate skills audit, design an induction programme and facilitate the training and development of subcontractors.
  • Ensure compliance with terms and conditions of negotiated contracts by subcontractors as well as legislative requirements.
  • Assist and review subcontractor subsidy claims, ensuring accuracy and completeness of claims with special attention to invoicing, costing and reconciliations.
  • Conduct market research, track and monitor tender bulletins and identify new business opportunities.
  • Work closely with BU's finance and subcontractors as they prepare documentation supporting subsidy claims and ensuring accuracy and completeness of claims.
  • Track and liaise with accounts department as well as review and audit monthly subcontractor invoices.
  • Support the management of subcontractors and proactively identify challenges and facilitate resolution of issues speedily.
  • Manage records of all subcontractors and ensure that subcontractor information is readily available for decision making.
  • Build, nurture and manage sound relationships with subcontractors and attend monthly meetings with subcontractors and BU's.
  • Execute regular review and verification of B-BBEE status and ensure the improvement of B-BBEE scorecard of the group.
  • Any ad hoc duties as may be reasonably required.

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