Cybersecurity IT Operations Specialist
1 month ago
Rory Mackie & Associates, a well-established Hedge Fund Manager, is seeking a proactive Cybersecurity IT Operations Specialist to join their IT team.
This role offers the opportunity to work on larger projects that have a bigger impact and drive cybersecurity initiatives. The successful candidate will be responsible for monitoring and improving the Microsoft 365 tenant, providing technical user support, and resolving technical problems. They will also research and suggest improvements in cybersecurity practices.
Key Responsibilities:
- Microsoft 365 Maintenance: Monitor and optimize the Microsoft 365 tenant, reviewing and implementing recommendations on Windows Defender to enhance security scores.
- User Support: Assist business users with Microsoft 365 and SharePoint-related inquiries, providing technical support and resolving issues efficiently.
- Technical Issue Resolution: Conduct in-depth investigations to diagnose and resolve technical problems, including exposure to enterprise systems from Microsoft and Salesforce.
- Cybersecurity Focus: Research and suggest improvements in cybersecurity practices, staying up to date with security best practices.
- Project-Based Improvements: Engage in longer-term IT projects aimed at improving the company's IT landscape and ensuring a secure and efficient environment.
Qualifications and Skills:
- Preferred Experience: 3+ years in IT Support or Operations, with exposure to Microsoft 365 administration.
- Technical Aptitude: Comfort with computer systems and eagerness to learn new technologies, ability to research and implement solutions.
- Cybersecurity Interest: Interest in cybersecurity, particularly improving security scores and staying up to date with security best practices.
- Soft Skills: Strong customer focus, problem-solving mindset, and the ability to work both independently and collaboratively.
- Curiosity and Resourcefulness: Ability to leverage LLMs (like ChatGPT) for research and troubleshooting.
Estimated Salary Range: $80,000 - $110,000 per annum
Benefits: Rory Mackie & Associates offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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