Network and Systems Administrator

3 days ago


Cape Town, Western Cape, South Africa Frontline Managed Services Full time

We are seeking an experienced engineer to join our team at Frontline Managed Services. As a pioneer in the IT industry, we are driven by a relentless commitment to excellence.

The ideal candidate will have experience in managing centralized security software, setting up and managing Office 365/Exchange/Azure infrastructure, and providing Tier 4 support for clients.

This position will support US Based Customers and have a work schedule that aligns with Eastern Daylight Time (EDT). Anticipated schedule would be 3PM-11PM South African Standard Time (SAST).

Key Responsibilities:

  • Manage centralized security software
  • Set up and manage Office 365/Exchange/Azure infrastructure
  • Perform firewall/networking troubleshooting
  • Manage physical/virtual servers
  • Lead team members during onboarding and infrastructure deployment
  • Create and maintain client documentation
  • Provide tier 2/tier 3/tier 4 support
  • Detect/diagnose/troubleshoot proactive technical issues
  • Communicate with clients and co-workers
  • Stay current with technology trends and certifications
  • Provide feedback to the managed service team and upper management.

Requirements:

  • Several of the following skills and/or significant on-the-job training
  • Proficient in virtualization (hyper-v, vmware, azure, aws)
  • Proficient in physical server hardware (dell/hp servers, san's, das's)
  • Proficient in firewall management/deployment (fortigate, watchguard)
  • Proficient in working alongside it vendor support
  • Vlan management and routing
  • Cisco networking/firewall/voice
  • Meraki networking/wireless
  • Office365/exchange/azure
  • Experience working on a helpdesk or for a managed service provider (msp)/it support business.

Benefits:

  • A competitive salary and benefits package
  • An opportunity to work with the latest technologies
  • A dynamic and supportive team environment
  • Professional development and growth opportunities

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