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Job Title
1 week ago
At Genpact, we are seeking a highly skilled and experienced PA or Sales Coordinator to join our team in the Fourways/Roodepoort area. As an integral part of our organization, you will provide exceptional executive assistant support to our Director and Management Team.
The ideal candidate will possess excellent secretarial skills, including fast and accurate minute-taking and typing, as well as proficient IT skills in MS Word and Excel. You will be responsible for managing complex diaries, communicating effectively with clients, and maintaining confidentiality at all times.
Main Responsibilities:
- Compile spreadsheets and identify discrepancies to bring to Management's attention.
- Ensure messages are correct and conveyed timeously.
- Update and distribute telephone lists to all staff at the dealership.
- Communicate effectively with clients and have a client service approach.
- Control, monitor, and record calls.
- Ensure customers are directed to the employee to be visited/contacted.
- Ensure customers' comfort whilst in waiting period.
- Ensure all calls are answered promptly and pleasantly.
- Ensure cleanliness of reception area; limit hang-on calls by offering call backs.
Requirements:
- Matric with PA / Secretarial / Office Admin Diploma or qualifications in a relevant discipline and significant recent experience in a similar role.
- Fluent in Afrikaans (written and verbal).
- PA experience at Senior Manager / Director level (+/- 5 years) and/or Sales Assistant or Sales Coordinator experience.
- Experience in finance administration will be advantageous.
- Demonstrable experience of working with senior management within a fast-moving business environment.