High-End IT Support Specialist

3 hours ago


Cape Town, Western Cape, South Africa The Legends Agency Full time
Role Overview

The Legends Agency seeks a skilled Junior IT Technician to provide expert technical support for its systems, ensuring seamless operations and exceptional guest experiences.

About the Position

We are looking for a motivated individual with a foundational understanding of IT support to excel in this challenging role. The successful candidate will be responsible for solving technical issues, supporting end-users, and maintaining sound knowledge of systems using Windows and MacOS operating systems, as well as MS Office suites.

Key Responsibilities
  • Provide efficient and proactive support for systems used by all staff, guests, or tenants.
  • Fulfill the expectations of the group 24/7 in this results-driven role.
  • Maintain up-to-date knowledge of administration, servers, data management, client support, access control, communication, networking, audio and visual systems, and backup power.
Requirements
  • Education: Grade 12 or equivalent.
  • Language Skills: Proficient in English at a professional level.
  • Certification: Microsoft Certification or similar.
  • Experience: 1 to 3 years in an IT support role.
  • Skills: Knowledge in administration, servers, data management, client support, access control, communication, networking, audio and visual systems, and backup power.
  • Transportation: Driver's license required.
  • Hospitality Experience: Advantageous.
Benefits
  • Parking
  • Refreshments
  • Tech Allowance
  • Cell phone Allowance
  • Affordable Staff Accommodation
  • Discretionary Annual Bonus
  • Discounted Staff Meals
Salary Information

$45,000 - $65,000 per annum based on experience.


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