Cloud Infrastructure Specialist
5 days ago
Job Description
We are seeking a highly skilled Cloud Support Engineer to join our team at Performit Personnel.
About the Role
This is an exciting opportunity for a motivated and experienced professional to provide technical assistance to organizations utilizing cloud-based systems.
Main Responsibilities
- Diagnose and troubleshoot problems related to cloud-based solutions, providing technical assistance to customers and collaborating with internal teams to develop and implement new solutions.
- Deploy, debug, and execute initiatives related to cloud computing, ensuring efficient data storage and adherence to security policies.
- Monitor client infrastructure and solutions, identifying problems and errors prior to or when they occur.
- Provide telephonic and remote support to clients, executing maintenance activities including patching and configuration changes.
- Report and escalate incidents where necessary, ensuring the efficient and comprehensive resolutions of incidents and requests.
Requirements
To be successful in this role, you will need:
- A minimum of 2-4 years' experience in cloud support.
- An IT qualification.
- A driver's license.
- A matric qualification.
- Working knowledge and experience in Microsoft environment (Azure) and cloud services.
- Working experience and knowledge with Sharepoint and OneDrive.
- Working knowledge with MS-Office365, MS-Active Directory, MS-Windows Server, and MS-Exchange Server.
- Experience with troubleshooting and providing support required in network/data centre/systems/storage & Security administration and monitoring services within a medium ICT organization.
- Working knowledge within the supported technical domain (i.e. Network, Data Center, Telephony, Exchange, Storage, Cloud, Backup etc.).
What We Offer
As a Cloud Support Engineer at Performit Personnel, you can expect a competitive salary range of R18 000 - R24 000 ctc per month.
Contact Information
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