Senior Portfolio Manager

2 months ago


Sandton, South Africa Telebest Full time

Job Summary:

We are seeking a highly skilled and experienced Portfolio Management Executive to join our team at Telebest. As a key member of our facilities management team, you will be responsible for managing our back-to-back SLA agreements with suppliers and contractors, monitoring their performance, and ensuring compliance with contractual obligations.

Key Responsibilities:

  • SLA Management: Manage and maintain effective relationships with suppliers and contractors to ensure seamless delivery of services.
  • Performance Monitoring: Regularly review and analyze performance data to identify areas for improvement and implement corrective actions.
  • People Management: Lead and manage a team of professionals to achieve business objectives.
  • Customer Relationships: Foster strong relationships with internal and external stakeholders to ensure customer satisfaction.
  • Risk Management: Identify and mitigate risks associated with service delivery.
  • Quality Assurance: Ensure that quality systems are implemented and monitored to meet business standards.
  • Compliance: Ensure that all contractual obligations are met and that company authorization levels are adhered to.
  • Reporting: Provide regular reports on performance and variance to senior management.

Requirements:

  • Education: National Diploma/Degree in Facilities Management, Property Management, Project Management, or related field.
  • Experience: 8 years of relevant experience in facilities management, CRM, property management, and financial management.
  • Skills: Intermediate level of proficiency in MS Office, SAP, and other relevant software.
  • Knowledge: OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law, and Contractual Law.


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