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Account Management Professional

1 week ago

Cape Town, Western Cape, South Africa ENGINEERINGUK Full time

Key Responsibilities

  1. Manage sales processes, systems, and procedures
  2. Analyze sales data to identify trends and forecast sales
  3. Onboard and train new sales team members
  4. Identify opportunities to improve the business for all sellers through scalable solutions and manage the roll-out of these solutions
  5. Conduct deep dives to understand root causes of seller performance and actions to accelerate growth
  6. Work closely with teams to identify growth opportunities
  7. Identify and manage projects to improve customer and seller experience, working closely with internal and external teams
  8. Own the strategy and provide insights and best practices to improve sales efficiency and effectiveness across the team
  9. Collaborate with cross-functional teams to streamline sales processes and implement data-driven strategies
  10. Provide account managers with tools to conduct regular business reviews with clients, presenting performance metrics and growth opportunities
  11. Contribute to the development and refinement of sales operations tools and methodologies
  12. Partner with multiple teams on the definition and tracking of SOPs within our CRM tool
  13. Own sales data hygiene and address data quality and integrity issues