Executive Head of Campus Operations
5 days ago
Capsicum Culinary Studio seeks a seasoned hospitality professional to fill the position of Campus Head, responsible for leading the campus's operations and driving business growth.
The ideal candidate will have a strong background in hospitality management, with a focus on customer-centricity, business development, and operational excellence.
Key Responsibilities:
- Campus Management: Oversee all aspects of campus operations, including facility management, student services, and academic programs.
- Sales and Marketing: Lead the sales and marketing efforts to achieve campus sales targets and increase brand awareness.
- Customer Service: Ensure that students, parents, and industry partners receive exceptional customer service, fostering strong relationships and driving business growth.
- Financial Management: Oversee financial management functions, including budgeting, forecasting, and reporting.
Strategic Planning:
- Business Development: Develop and implement strategic plans to drive business growth and improve operational efficiency.
- Market Research: Conduct market research to identify opportunities and threats, informing strategic decision-making.
Human Capital:
- Leadership Development: Identify and develop talent within the organization to ensure succession planning and leadership continuity.
- Talent Management: Recruit, retain, and motivate top talent to drive business success.
Qualification Requirements: Relevant tertiary qualification. Post-Graduate in Hospitality Management advantageous. Competencies Required: Problem-solving, Business Acumen, Conflict Management, Time management, Leadership, Advanced communication skills, Ability to deal with changes effectively, Interpersonal skills.
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