Financial Services Manager
3 weeks ago
Join Isilumko Staffing (JHB) as a Client Experience II professional and contribute to delivering exceptional client experiences across Global Markets.
The estimated salary for this role is R900,000 - R1,400,000 per annum.
About the Opportunity:This is a unique chance to work in a leading financial services organisation, leveraging your expertise to enhance our service and execution in the Global Markets space.
Key Accountabilities:- Foster strong relationships with clients through effective communication and responsiveness.
- Handle trade-related tasks, ensuring compliance with regulatory requirements.
- Work collaboratively with internal teams to meet Service Level Agreements (SLAs).
- Support the growth of Global Markets business and optimise platform utilisation.
- Recommend product enhancements based on client insights.
- Adhere to CIB's risk policies and procedures.
- Education: Bachelor's degree in Business Commerce or Finance and Accounting
- Experience: 3-4 years of experience in Operations, Services, or Client Experience roles
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