Financial Services Manager

3 weeks ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

Join Isilumko Staffing (JHB) as a Client Experience II professional and contribute to delivering exceptional client experiences across Global Markets.

The estimated salary for this role is R900,000 - R1,400,000 per annum.

About the Opportunity:

This is a unique chance to work in a leading financial services organisation, leveraging your expertise to enhance our service and execution in the Global Markets space.

Key Accountabilities:
  • Foster strong relationships with clients through effective communication and responsiveness.
  • Handle trade-related tasks, ensuring compliance with regulatory requirements.
  • Work collaboratively with internal teams to meet Service Level Agreements (SLAs).
  • Support the growth of Global Markets business and optimise platform utilisation.
  • Recommend product enhancements based on client insights.
  • Adhere to CIB's risk policies and procedures.
Qualifications and Experience:
  • Education: Bachelor's degree in Business Commerce or Finance and Accounting
  • Experience: 3-4 years of experience in Operations, Services, or Client Experience roles


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