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Restaurant Operations Manager

2 weeks ago

Nelspruit, Mpumalanga, South Africa Bright Placements Full time

Job Summary

We are seeking a seasoned Restaurant Operations Manager to join our team at Bright Placements. In this key role, you will oversee the daily operations of our food and beverage outlets, ensuring exceptional guest experiences and delivering outstanding results.

About You

To succeed in this position, you will require strong leadership skills, with experience in managing teams and driving business growth. A passion for customer service and attention to detail is essential, as is a deep understanding of health, safety, and hygiene standards.

Key Responsibilities

  • Supervise and motivate a team of waitstaff, chefs, and other food service personnel
  • Maintain stock levels of food and beverages, ensuring efficient inventory management
  • Collaborate with the executive chef and management team to develop seasonal menus and special offers
  • Ensure compliance with hygiene, safety, and health standards
  • Handle guest feedback and resolve complaints in a professional manner

Requirements

  • Previous experience in food and beverage management or supervision, ideally in a luxury or high-end environment
  • Strong leadership and interpersonal skills, with the ability to manage a diverse team
  • Excellent communication skills and a passion for customer service