Digital Transformation Specialist: IT Service Management
4 days ago
The Hiring House is seeking a highly skilled Digital Transformation Specialist to join our team in an exciting role focused on Change and Release Management.
We are looking for someone with 3 years of experience working with Change Control and Release Management in an IT environment. As a Digital Transformation Specialist, you will be responsible for creating and maintaining policies and processes relating to Change Control and Release Management.
Key Responsibilities:
- Create and maintain policies and processes relating to Change Control and Release Management
- Drive adoption of policies and procedures
- Facilitate the release schedules and arrangements with business stakeholders
- Ensure relevant stakeholders are available to assist with post-implementation testing
- Ensure all information post a release is documented on changes
- Provide visibility to management and stakeholders on successful and failed changes
- Setup meetings for releases
Required Skills and Qualifications:
- Matric or Degree/Relevant qualification in Information technology or similar
- A+ Certification
- ITIL Foundation
- ITIL Asset Management (Advantage)
- ITIL Release Control and Validation V3
- ITIL Service Transitioning V3
- ITIL V4 Create, deliver and Support (Advantage)
- ITIL V4 Drive Stakeholder Value (Advantage)
- Kepner Tregoe problem-solving or similar (Advantage)
- Advanced Microsoft Office
Estimated Salary: $60,000 - $80,000 per year, depending on experience and location.
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