Retail Business Development Specialist

2 months ago


Middelburg, Mpumalanga, South Africa The Recruitment Council Full time
About the Role

The Retail Business Consultant plays a pivotal role in building and maintaining strong partnerships with Independent Financial Advisors (IFAs) to promote tailored solutions, thereby helping to grow the advisors' business and meet sales targets.

Key Responsibilities
  • Engagement
    • Maintain continuous and consistent engagement with the IFA and their practice.
    • Understand the targeted IFA, competitor environment, and operational landscape.
    • Address any queries with excellence and provide timely feedback.
    • Visit each IFA and IFA office according to a defined plan, promoting relevant products.
    • Analyze and monitor activities to exceed sales targets.
    • Engage with Risk and Saving IFAs in a structured, professional, and effective manner.
    • Develop and implement IFA retention strategies.
    • Promote the brand and digital solutions to IFAs.
  • Enthusiasm
    • Demonstrate enthusiasm and passion for the solutions provided.
    • Encourage IFAs to adopt digital tools and methods.
    • Build deep and meaningful relationships with IFAs.
  • Education
    • Position the company as a thought leader and primary source of information for IFAs.
    • Deliver accountability, innovation, excellence, and influence in business dealings.
    • Provide advice-led coaching to IFAs.
    • Continuously develop expertise in professional, industry, and legislation knowledge.
    • Keep IFAs informed and engaged through regular interactions and coaching.
  • Empowerment
    • Understand the strengths, vulnerabilities, risks, and opportunities of the IFA practice.
    • Cultivate the company as the business partner of choice for advice-led solutions.
    • Achieve and exceed minimum input and productive IFA targets.
    • Ensure business retention and growth of the IFAs portfolio.
    Requirements
    • Qualifications and Experience
      • 3-year tertiary qualification or willingness to study towards a degree.
      • 1 to 3 years of relevant sales and communication experience.
      • Experience with company products is an advantage.
    • Competencies
      • Working with People: Shows respect, empathy, and support; consults others and shares information; builds team spirit.
      • Relating and Networking: Establishes good relationships; builds wide networks; uses appropriate humor to warm relationships.
      • Persuading and Influencing: Gains commitment by persuading and negotiating; uses political processes effectively; manages personal impact.
      • Delivering Results and Meeting Customer Expectations: Focuses on customer needs; sets high standards; maintains quality and productivity; achieves goals systematically.
      • Adapting and Responding to Change: Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and initiatives.
      • Coping with Pressures and Setbacks: Maintains a positive outlook; works productively under pressure; handles criticism well; balances work and personal life.
      • Achieving Personal Work Goals and Objectives: Tackles demanding goals enthusiastically; works hard when necessary; seeks progression; identifies and pursues development opportunities.


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