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Payment Systems Technical Expert

2 weeks ago

Cape Town, Western Cape, South Africa Communicate IT Full time

We are committed to delivering quality solutions to our customers. Our team is dedicated to providing exceptional service and support.

Job Key Responsibilities
  1. Provide technical support by effectively resolving escalated issues through thorough root cause analysis.
  2. Identify enhancements to improve supportability, operability, automation, and performance of systems.
  3. Work independently to troubleshoot all support requests and follow escalation processes, ensuring timely resolution.
Required Skills and Qualifications
  • 7 years' experience in a similar role.
  • Strong technical skills, ideally in the Postilion/Imbeko Application suite with SQL/Postgres working experience.
  • Exceptional analytical abilities, including interpretation of large data sets and logical problem-solving skills.