Hardware Maintenance Specialist

3 days ago


Port Elizabeth, Eastern Cape, South Africa Headhunters Full time
Job Description

Headhunters is seeking a skilled Hardware Maintenance Specialist to join our team.

About the Role

This is a challenging and rewarding opportunity for a qualified technician to work on various hardware systems, including printers, copiers, and office equipment. The successful candidate will be responsible for installing, configuring, and maintaining these devices to ensure optimal performance.

Responsibilities
  • Installation and Setup: Install and configure printers, copiers, and other office equipment on customer networks and sites.
  • Configure device rules, functionality, and features according to customers' requirements.
  • Set up device network connectivity, drivers, and software to enable optimal device functionality.
  • Conduct device testing to fault find and ensure devices are functioning optimally and correctly.
Maintenance and Repair:
  • Perform routine maintenance tasks on printers and copiers, such as servicing, cleaning, maintaining, and replacing spare components on devices.
  • Diagnose, troubleshoot, and repair hardware and software issues to identify the root cause of problems.
  • Repair or replace faulty components, such as drums, fuser units or components, developer units, feed rollers, circuit boards, and sensors.
  • Diagnose and replace device electrical components such as circuit boards and sensors on device failure.
  • Maintain and update device firmware for performance and security.
Customer Support:
  • Provide technical support in person, via phone, or remotely.
  • Resolve customer issues with minimal downtime.
  • Educate customers on device operation and maintenance.
Quality Assurance:
  • Test repaired or serviced devices to verify proper functionality before returning them to customers.
  • Perform quality checks to ensure print and copy output meets established standards.
  • Stay updated on industry trends, new technologies, and advancements in printer and copier systems.
Inventory and Documentation:
  • Maintain an inventory of spare parts, tools, and supplies needed for repairs and maintenance.
  • Order replacement parts and supplies as necessary, ensuring timely availability.
  • Keep detailed records of service requests, repairs performed, and customer interactions.

We offer a competitive salary ranging from $60,000 to $80,000 per year, depending on experience. Preference will be given to candidates residing in the PE area. If you do not hear from us within two weeks of applying, you may assume that your application was unsuccessful.



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