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Cloud Payments Engineer

2 weeks ago

Cape Town, Western Cape, South Africa Electrum Full time

Electrum is a leading payments technology company providing cloud-native software solutions for financial transactions. We're seeking an experienced Application Support Engineer to join our team and provide end-user support to key clients.

The successful candidate will work with cloud payments software used by major international banks and retailers, ensuring 99.9% uptime in a highly complex environment. Responsibilities include troubleshooting production issues, collaborating with developers, and updating technical documentation.

To succeed in this role, you'll need strong analytical skills, technical knowledge, and experience with Linux administration, database management, and software development. You should be comfortable working with AWS and have a good understanding of TCP/IP, load balancers, and firewalls.

We offer a dynamic work environment with opportunities for personal growth and career progression. Our benefits package includes flexibility around core working hours, daily cooked lunches, and regular team socializing.

This is a mid-senior level, full-time position requiring a bachelor's degree in Information Technology or a related field. If you're passionate about payments technology and customer support, we encourage you to apply.