Resort Operations Director

1 week ago

Klerksdorp, North-West, South Africa Dante Personnel Full time
Job Title: Resort Operations Director

We are seeking an experienced and skilled Resort Operations Director to join our team at Dante Personnel. The successful candidate will be responsible for overseeing the daily operations of a 5-star Lodge or similar establishment, ensuring seamless guest relations and exceptional service delivery.

About the Role:

  • The Resort Operations Director will have a minimum of 10 years of experience in guest relations at a Lodge or similar 5-star establishment.
  • They must possess a high level of competency in spoken and written English, as well as knowledge of GAAP, Opera, and MS Excel (Intermediate level).
  • Other essential skills include maintenance management, problem-solving, and excellent interpersonal skills.

Key Responsibilities:

  • Oversight of all resort operations, including Front Office, Guest Relations, F&B, housekeeping, and maintenance.
  • Development and implementation of operational strategies to improve efficiency and guest satisfaction.
  • Management of staff, including training and performance evaluations.

Requirements:

  • Qualification in Hotel Management Diploma/Certificate or equivalent.
  • At least 10 years of prior working experience in guest relations at a Lodge or similar 5-star Lodge/Hotel.
  • High level of competency in spoken and written English.
  • Knowledge of GAAP, Opera, and MS Excel (Intermediate level).
  • Driver's License would be beneficial.

Salary Estimate: R1,200,000 - R1,500,000 per annum, depending on experience.

About Us: We are a leading recruitment agency, dedicated to connecting top talent with exceptional job opportunities. Our team is passionate about delivering exceptional results, and we are committed to building long-term relationships with our clients and candidates.

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