Research and Client Solutions Specialist

15 hours ago


Port Elizabeth, Eastern Cape, South Africa Frontline Research Group Full time
Job Requirements

To succeed as a Senior Account Manager at Frontline Research Group, you will need to possess excellent communication and interpersonal skills, a strong understanding of research processes and techniques, and the ability to work effectively under pressure.

The ideal candidate will have a minimum of 3 years of experience in a research environment or client-facing role, preferably in FMCG, retail, or research.

  • Develop and maintain strong relationships with clients, ensuring timely delivery of high-quality results.
  • Work closely with internal service departments to ensure seamless project execution.
  • Stay up-to-date with industry trends and best practices to inform business growth strategies.
  • Drive business growth through strategic planning and execution.

Key Skills and Qualifications:

  • Excellent communication and interpersonal skills, with ability to build strong relationships with clients and colleagues.
  • Strong analytical and problem-solving skills, with ability to work under pressure and prioritize tasks effectively.
  • Proficiency in MS Office packages, particularly Excel, with ability to create complex reports and presentations.
  • Degree-level qualification in Business, Marketing, or a related field is preferred.
  • Minimum 3 years of experience in a research environment or client-facing role, preferably in FMCG, retail, or research.


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