Brand Ambassador

2 weeks ago


Irene, South Africa Eskort Full time
Job Description

The purpose of this role is to serve as the primary point of contact between Eskort, its agents, and customers. Key responsibilities include ensuring current customers have the right products and visibility, as well as managing customer relationships and resolving issues in a timely manner.

Qualifications
  • Grade 12 (Matric) is required.
  • A BCom Degree in Business, Marketing Communications, or a related field is required.
  • A Diploma in Business, Marketing Communications, or a related field is required.
Experience
  • Proven work experience (minimum of two years) as a Sales Representative is required.
  • Proven track record of successfully managing customer relationships is required.
  • A valid driver's license is mandatory.
Key Performance Areas
  • Achieve agreed-upon sales targets and outcomes within schedule.
  • Coordinate sales efforts with team members and other departments.
  • Establish, develop, and maintain positive business and customer relationships.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar, etc.) 10 to 15 calls per day.
  • Grow and maintain a customer database by building sound relationships.
  • Continuously seek new opportunities.
  • Present, promote, and sell products/services using solid arguments to existing and prospective customers.

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