Process Optimization Specialist
7 days ago
At Capitec Bank Ltd., we strive to be a leader in the financial services industry, driven by innovation and a passion for excellence. We're committed to empowering our clients to take control of their financial lives through simplified, accessible, and affordable banking solutions.
About the JobThis exciting opportunity exists for an experienced Business Process Engineer to join our Client Engagement team as a key member of a cross-functional delivery team. As a Business Process Engineer, you will contribute to the development and implementation of enterprise-level process architecture solutions that drive efficiency and support strategic objectives.
Your primary focus will be on translating business needs into actionable requirements for IT system development, while leading change management, project planning, and performance measurement. You will work closely with stakeholders to drive capability improvements, support new revenue growth initiatives, and ensure continuous optimization post-project implementation.
Main Responsibilities- Establish and maintain an in-depth understanding of the Business Unit's vision, strategy, objectives, and regulatory requirements.
- Collaborate with stakeholders to develop end-to-end business process solutions.
- Analyse and evaluate current business processes to identify improvement opportunities.
- Provide feedback on benefit realization through reports and change management communication.
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