Current jobs related to Real Time Operations Manager - Durban, KwaZulu-Natal - Careerbox

  • Real Time Operations Specialist

    20 hours ago

    Durban, KwaZulu-Natal, South Africa Customer Experience People SA Ltd Full time

    Job Responsibilities: Our ideal candidate will be responsible for ensuring that work schedules are adhered to and that performance KPIs and NET FTE requirements are met through real-time and intraday management of resources.Monitor and manage contact centre demand across all campaigns daily, balancing activities/staffing to ensure that service levels are...

  • Real Time Analyst

    1 day ago

    Durban, KwaZulu-Natal, South Africa Customer Experience People SA Ltd Full time

    Job Overview: The purpose of this role is to ensure that work schedules are adhered to and that performance KPI's and NET FTE requirements are met by real time and intraday management of resources. Job Responsibilities: Monitor and manage contact centre demand across all campaigns daily. Balancing activities / staffing to ensure that service levels are being...

  • Real Estate Manager

    1 week ago

    Durban, KwaZulu-Natal, South Africa Spar Group Limited Full time

    We are currently recruiting for a Real Estate Manager - New Site Growth to join our dynamic team.The purpose of the Real Estate Manager: New Site Growth is to drive top line sales growth in respect of new sites. With the overall responsibility for new site strategies and growth plans per format, and across Brands within a designated geography, the incumbent...

  • Real Estate Sales Agent

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Hannemin Property Group Full time

    Hannemin Investments, trading as HPG (Hannemin Property Group), started investing in the distressed property sector in 2000. To date, we have invested in excess of 350 properties and have mastered the purchase of properties on Sheriff's sale-in-execution auctions. Our co-investors have realised handsome ROI returns with the flipping of these properties.We...

  • Senior Financial Operations Manager

    6 days ago

    Durban, KwaZulu-Natal, South Africa Mh Solutions Full time

    Mh Solutions is seeking a skilled Management Accountant to fill a 4-month contract in our Financial Operations team. As a key player in our fast-paced environment, you will be responsible for delivering real-time financial reporting and analysis.This role is perfect for someone who thrives on accuracy, real-time analysis, and driving key financial decisions...

  • Operational Excellence Manager

    21 hours ago

    Durban, KwaZulu-Natal, South Africa Watershed Consulting Full time

    Job Description:At Watershed Consulting, we are seeking a highly skilled Operational Excellence Manager to oversee our container depot operations in Hammarsdale. This is a challenging role that requires strong leadership skills, analytical abilities, and a passion for process improvement.About the Role:This position involves overseeing the daily operations...

  • Regional Sales Manager in Real Estate

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa NORTHPOINT REALTY GROUP Full time

    Northpoint Realty Group is seeking a dynamic and driven Regional Sales Manager to lead and grow a team of Commercial Brokers and Residential Agents.Northpoint is appointing Regional Sales Managers within:GautengPretoriaKZNWestern CapeTake control of your financial future with this unique dual role that allows you to operate as a real estate agent or broker...

  • Real Estate Opportunities Specialist

    16 hours ago

    Durban, KwaZulu-Natal, South Africa Spar Group Limited Full time

    Job Summary:We are seeking a highly skilled Real Estate Opportunities Specialist to join our dynamic team at Spar Group Limited. The successful candidate will be responsible for identifying and evaluating real estate opportunities that align with the company's growth objectives, working closely with internal stakeholders to develop and implement site...

  • Financial Management Professional

    1 day ago

    Durban, KwaZulu-Natal, South Africa Network Recruitment Full time

    A financially driven company in the real estate sector is looking for a Financial Management Professional to join their team. The ideal candidate will have expertise in financial planning and analysis, as well as experience working in a multi-entity environment.This role requires a strong understanding of financial regulations and a proven track record of...

  • Senior Technical Operations Manager

    2 days ago

    Durban, KwaZulu-Natal, South Africa Games Global Operations Limited Full time

    About UsGames Global Operations Limited is a leading gaming company that delivers exceptional experiences to its customers. We are seeking a highly skilled Technical Project Manager Level 2 to join our team and contribute to the success of our projects.Your Role:As a Technical Project Manager Level 2, you will be responsible for the end-to-end delivery of...

  • Senior Agricultural Operations Manager

    2 days ago

    Durban, KwaZulu-Natal, South Africa Farm Manager SA Full time

    **Job Description:**Farm Manager SA is seeking an exceptional Senior Agricultural Operations Manager to lead our farming operations team. This is a unique opportunity for a highly skilled and experienced individual to take charge of our dairy and Wagyu farming operations, as well as our feed production and processing facilities.Key Responsibilities:Develop...

  • Real Estate Strategist

    7 days ago

    Durban, KwaZulu-Natal, South Africa NORTHPOINT REALTY GROUP Full time

    Northpoint Realty Group OverviewWe are a leading real estate company dedicated to providing unparalleled support and resources to our top-producing agents and brokers.Elite Agent Program BenefitsOur elite agent program offers exceptional rewards and opportunities for success, including:100% Commission: Enjoy every cent of your commission without any...

  • Port to DC Operations manager

    7 days ago

    Durban, KwaZulu-Natal, South Africa Watershed Consulting Full time

    Position Title: Port to DC Operations Manager Location: Hammarsdale Reporting To: Regional Manager Purpose of the Job: To oversee depot operations, including container management and shuttle truck operations, while improving performance through monitoring systems. Qualifications/Experience Required: Education: Matric (Grade 12) certificate. A National...

  • Logistics Operations Manager

    2 days ago

    Durban, KwaZulu-Natal, South Africa Watershed Consulting Full time

    **Job Description:**About Watershed ConsultingWe are a dynamic consulting firm specializing in supply chain management and logistics optimization. Our team is dedicated to providing expert solutions to clients seeking to improve their operational efficiency.Job Title: Port to DC Operations ManagerLocation: HammarsdaleReports to: Regional ManagerPurpose of...

  • Warehouse Operational Manager

    3 days ago

    Durban, KwaZulu-Natal, South Africa Talent Sam Full time

    At HR Genie, we are seeking a highly skilled Warehouse Operational Manager to oversee and manage the day-to-day operations of our warehouse.This role involves coordinating with internal teams such as logistics, customer service, and warehouse staff to ensure efficient and effective operation of the warehouse.The successful candidate will be responsible for...

  • director of operations

    2 days ago

    Durban, KwaZulu-Natal, South Africa Farm Manager SA Full time

    MINIMUM REQUIREMENTS Agricultural degree or equivalent Post graduate business qualification would be a strong advantage Minimum of 10 years in farming operations industry with at least 5 years at senior management level Proven sound financial background Proven ability to establish and maintain strong relationships with board, staff, customers and regulators...

  • Farming Operations Executive Director

    2 days ago

    Durban, KwaZulu-Natal, South Africa Farm Manager SA Full time

    **Company Overview:**Farm Manager SA is a leading agricultural company that specializes in farming operations, feed production, and processing. We are committed to excellence and strive to provide high-quality products to our customers.Job Summary:We are seeking an experienced Farming Operations Executive Director to join our team. As a key member of our...

  • Stock Management Representative

    6 days ago

    Durban, KwaZulu-Natal, South Africa Time Personnel Full time

    About the RoleTime Personnel is seeking a highly skilled and motivated Junior Stock Assistant to join our dynamic team. As a Junior Stock Assistant, you will play a critical role in ensuring the smooth operation of our logistics and customer service functions.The successful candidate will have excellent communication and interpersonal skills, with the...

  • Fleet Management Professionals

    7 days ago

    Durban, KwaZulu-Natal, South Africa BAKERS Full time

    At BAKERS, we're looking for Fleet Management Professionals to join our team. As a fleet manager, you'll play a crucial role in ensuring the smooth operation of our vehicles. We offer competitive salaries and a comprehensive benefits package.About the JobThis is an exciting opportunity to work with cutting-edge technology and make a real impact on our...

  • Logistics Operations Director

    7 days ago

    Durban, KwaZulu-Natal, South Africa Watershed Consulting Full time

    Job SummaryThe Logistics Operations Director will be responsible for overseeing the day-to-day activities of the container yard, ensuring seamless operations and efficient use of resources. This includes managing a team of operational and administrative staff, developing strategies to improve performance, and maintaining high levels of motivation and...

Real Time Operations Manager

1 week ago

Durban, KwaZulu-Natal, South Africa Careerbox Full time
Job Description

We are seeking a skilled Real Time Operations Manager to join our team at Careerbox. The successful candidate will be responsible for monitoring and managing contact centre demand across all campaigns on a daily basis.

The ideal candidate will have strong planning and organisational skills, as well as the ability to balance activities and staffing to ensure that service levels are being met.

A key responsibility of this role is to analyse and review intraday performance, understand and report on call drivers, and work closely with the operational team to understand reasons for customer contact.

This role also involves highlighting any non-compliance to relevant stakeholders, invoking agreed plans to utilise capacity and maximise productivity, and assisting in the coordination of any on-the-day offline requirements.

Additionally, the Real Time Operations Manager will monitor the real-time adherence of all agents on all sites, work with the Operational management to ensure that the real-time management of the agent groups is at an acceptable level, and complete all daily, weekly, and monthly reports as set out by the Line Managers.

Maintaining and updating the WFM system with daily exceptions, ensuring that all service affecting incidents are documented and reported, and dealing efficiently and accurately with internal client queries are also key responsibilities of this role.