Operations Logistics Coordinator

1 week ago


Port Elizabeth, Eastern Cape, South Africa DSV Road GmbH Full time

DSV Road GmbH - Global Transport and Logistics Solutions

Job Overview

The role of Customer Service Specialist, Operations at DSV involves ensuring operations are managed in accordance with the company's standards and policies. The successful candidate will also be responsible for cascading down the DSV strategy, goals, and initiatives through the PE operations and VWSA Client.

Key Responsibilities:

  • Planning and dispatching of loads, including allocating drivers to relevant routes.
  • Vehicle and load tracking.
  • Managing POD processing as well as driver debriefing.
  • Monitoring fuel and driver overtime costs, as well as ensuring vehicles are maintained and serviced.
  • Ensuring client needs and expectations are consistently met within scope of the SLA.
  • Client interaction and issue resolution to ensure client satisfaction.
  • Delivering on client and internal requirements.
  • Coaching and mentoring of team to achieve client objectives.

Requirements:

  • Completed Matric / Grade 12.
  • Logistics Warehouse Management or equivalent qualification (added advantage).


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