Insurance Underwriter

As an Underwriter at HR Genie, you will be responsible for maintaining underwriting standards and providing quality client service. This includes:

• Issuing new policies, renewals, and endorsements on the CIMS3 System
• Preparing new business quotes
• Underwriting in accordance with standards, policies, and procedures
• Supporting the sales team in acquiring and retaining profitable business
• Attending to administration and written communication
• Ensuring that all documentation is processed accurately and correctly
• Negotiating renewal terms and preparing the renewal documentation
• Ensuring renewal reviews are completed timeously
• Ensuring retentions are calculated
• Requesting and monitoring survey and survey requirements as per laid down procedures
• Correcting unprofitable policies
• Ensuring policies are not overexposed
• Checking policies before sending to clients
• Telephone contact with clients when they phone in with queries or amendments/additional covers
• Saving all work electronically

You will be responsible for ensuring customer satisfaction by:

• Maintaining service, quality, and desired outputs within a specific functional process by ensuring compliance with tactical policies, procedures, and standards
• Resolving escalated customer queries and complaints and providing feedback to customers on matters resolved
• Developing work routines in line with operational plans/schedules in order to manage the achievement of service delivery goals
• Sharing knowledge on, and participating in the creation of new standards, control systems, and procedures to maintain service delivery

You will be responsible for maintaining effective people practices by:

• Aligning your behavior with the organization's culture and values
• Sharing and transferring product, process, and systems knowledge to colleagues
• Collaborating and working with the Underwriting team to ensure required service levels are delivered

You will be responsible for ensuring continuous improvement by:

• Ensuring adherence to organizational policies, practices, and procedures
• Identifying and recommending areas/ways to improve processes

This role requires a minimum of five years of relevant underwriting experience and a NQF 5 in Short-Term Insurance. Cardinal 360 system experience will be an advantage. If you have a passion for risk management and a desire to succeed in a dynamic and challenging environment, we encourage you to apply for this exciting opportunity.", "requirements": "Requirements

To be successful in this role, you will need:

• A minimum of five years of relevant underwriting experience
• A NQF 5 in Short-Term Insurance
• Regulatory Exam Level 1
• DOFA confirmation from FSB
• Cardinal 360 system experience will be an advantage
• Financial Services industry experience

We are an equal opportunities employer and welcome applications from all qualified candidates.", "benefits": "Benefits

We offer a competitive salary and benefits package, including:

• A comprehensive salary package
• Opportunities for career growth and development
• A dynamic and supportive work environment
• A range of employee benefits, including medical aid and retirement fund contributions

We are committed to attracting and retaining top talent and offer a range of benefits to support your career and well-being.", "contact": "Contact Us

If you are interested in this exciting opportunity, please submit your application, including your CV and a cover letter, to [insert contact email or online application portal]. We look forward to hearing from you", "lang_code": "en"}