Sales Process Engineer
5 days ago
About Eriez
Eriez is a pioneer in separation technologies, recognized for its commitment to advancing innovative solutions. Our global presence, with over 900 employees serving diverse markets, positions us as a dominant force in crucial technology sectors.
The primary function of this role is to service a sales pipeline of opportunities and convert those into sales growth for the company's Flotation products within the African market. As a Flotation Technical Process Sales Engineer, you will work within provided strategies for sustainable growth and develop various sales channels.
Key Responsibilities:
- Safety, Health, Environment and Quality (SHEQ)
- Ensure compliance with Eriez/ Client SHEQ responsibilities
- Comply with statutory legislation requirements
- Identify opportunities, build and maintain a strong sales pipeline to achieve sales growth
- Convert opportunities into orders through solution-based sales and relationship selling
- Prepare, deliver and present detailed technical and commercial sales/product bids and proposals
- Support representative agents within the region to maintain key accounts
- Leverage site technical services to promote aftermarket sales
- Identify key opportunities and coordinate Eriez resources to address them
- Contribute to the preparation of and attend trade shows & conferences as required
- Working with the Flotation Manager to determine sales budget by product segment and/or by territory
- Product and application champion for Columns, HydroFloat, StackCell and Sparging Systems
- Manage lists of opportunities, accounts and targets, and plan and prioritize to grow business within Africa
- Plan to achieve 40-50% customer face/contact time targets as defined by the agreed KPI's
- Contribute to periodic sales meetings by summarizing sales opportunities, market analysis and competitor analysis to the Flotation Manager
- Complete technical reports to summarize flotation testing results, flowsheet and treatment techniques, and equipment sizing to drive sales opportunities
- Update status of projects and opportunities in Customer Relations Management and communicate as required
- Compile reports as needed
- Act as liaison with customers and agents to determine proper applications of Eriez Flotation equipment to suit customer needs and solve technical problems
- Responsible for planning and conducting on-site or laboratory-based testing programs, including data analysis and reporting
- Lead development of both technical and commercial proposals including estimating budgets and presenting proposals to clients
- Champion client projects internally from concept to delivery, ensuring successful handover to Engineering & Project Management after the order, and to the Client at completion.
- Document and disseminate product improvements or knowledge gained from field experiences to promote Continuous Improvement of Eriez Products and Services
- Effective trouble shooting and Root Cause Analysis in case of systems, processing, and equipment deviations
Requirements:
- BSc/BTech in Metallurgical/Chemical Engineering or in related field in Minerals Engineering/Processing is required (NQF level 7)
- Postgraduate Degree will be beneficial
- Minimum 5 years' experience in Mineral Processing environment comprising one or more of the following:
- Process engineering/metallurgical engineering in support of mineral processing operations (+5 years required)
- Equipment sales, including developing solutions and implementing them in the field (beneficial)
- Commissioning experience (beneficial)
- Froth flotation experience - laboratory, pilot plant and industrial plant (required)
- Field services and training to mining industry clients (beneficial)
Key Skills:
- Analytical and mathematical mind, capable of evaluating and solving various complex problems
- Demonstrate drive for continuous improvement
- Organizational competencies and project management skills to keep projects on track
- Familiar with a variety of field concepts (especially flotation), practices, and procedures
- Good understanding of equipment design and selection principles
- Ability to successfully manage major accounts by confidently interacting at senior and lower levels
- Ability to prioritise workload, set and achieve agreed sales targets and meet deadlines
- Must be well organized, able to plan and justify travel in and around the region
- Committed to continuous education and willing to accept mentoring and critical feedback
- Exceptional written and verbal communication skills, including confidence in giving presentations
- Self-motivated, with a capacity to work independently and collaboratively
- Fully competent in MS Office products
- Outgoing personality with excellent interpersonal skills, and able to work closely with customers including in a training environment
- Experience with a CRM system advantageous
Seniority Level: Mid-Senior Level
Employment Type: Full-time
Industries: IT Services and IT Consulting
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