Qualitative Sensory Research Manager

2 weeks ago

Durban, South Africa MMR Research Worldwide LTD Full time

**We are currently looking for a dynamic sensory scientist or R&D professional to work as a Qualitative Sensory Research Manager on exciting client innovation projects. This role is** to be based in our Durban office, South Africa (hybrid working).**

**About MMR...**

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. We are industry leaders, guiding best in class innovation for our clients - partnering with over 50% of the top 100 global food and drink brands.

Our team of over 600 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We boast a true global reach with offices in Wallingford (near Oxford), London, New York, Shanghai, Singapore, Mumbai, Sao Paulo, Cali (Colombia), Bangkok, Durban and Amsterdam.

**What makes MMR special?**

We are a "people first" company that prides itself on collaboration, honesty and mutual trust. Don't take our word for it though, check us out on Glassdoor. You'll see we're currently rated at 4.7 out of 5 as an employer destination and a massive 99% of our employees would recommend working for us to a friend. Add to that 99% of our people approve of our CEO and you a general feel of what it means to be part of the MMR family.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It's a great opportunity to challenge and add value to client decision making, all while working with our passionate, friendly teams across the globe.

**About our opportunities...**

With this role, you will be working on all the portfolio of Sensory Qual methodologies we have developed at MMR for the last 13 years to help support our clients in designing an ideal product and pack briefs to fit an idea/concept/positioning (being innovation or renovation), in understanding sensorially active characteristics during the consumption journey or in developing the complete guardrails for innovation working alongside our qual and brand consultant colleagues.

You will therefore work across all MMR existing client teams and new ones too, which will provide a lot of variety in the product categories researched, as well as challenges. We are solution-focused, so adaptability and quick thinking are crucial, especially in the current circumstances. Most of MMR’s work is food, drink and personal care related, so experience in these sectors is advantageous, to be able to demonstrate relevant expertise to our clients.

All our Sensory Qual approaches use qualitative collaborative techniques, so consumer understanding and great client interaction are key to adding value to the process. You will own the projects you work on and deliver them from proposal to debrief as well as be involved in business development initiatives to continue to grow our client base.

We conduct research all over the world with a mix of in person and online approaches with opportunities to travel when appropriate. Any foreign language skills are therefore advantageous. Being able to drive a car, is essential.

As part of the wider Sensory Community of MMR, you will also be sharing your sensory knowledge and assessment skills across the business and be involved in selling and delivering exciting new ventures likes Sensory Playbooks

**Requirements**:
The team you will join is a welcoming bunch of foodies that love nothing more than discovering new things to try from all over the world that will offer keen support throughout.

What we need from you:

- Energy and enthusiasm and willingness to get stuck in
- Strong passion for sensory research and innovation in FMCG / CPG sectors
- Sensory acuity
- ability to articulate product sensory characteristics themselves and to provide clear argumentation / recommendation on product differences to support a product selection relevant to the project objectives
- Strong communication skills (fluent in written / spoken English is essential)
- Love to collaborate and work as a team, but can working independently too
- Ability to write engaging story led presentations and present with gravitas
- Fluency in written / spoken languages African or Middle Eastern languages would be an advantage but not a requirement

**Benefits**

Here are MMR, we are about building a workplace for the future. We believe in equal opportunities and celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural and be the best versions of themselves.

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