Technical Lead
2 days ago
**Purpose of the Job**:
**Job Objectives**:
**3rd line technical support and implementation**:
- Provide support for in-house Cloud services, such as AKS and EKS (Kubernetes), CI\CD pipelines (Azure DevOps), etc.
- Resolve Incidents and fulfil Service Requests using a service management ticket queue and Change Management processes.
- Ensure Enterprise Cloud technology standards are met and maintained.
- Research of new Cloud solutions for business units
- Responsible for overall documentation of Cloud solutions and services
- Problem analysis and implementation of corrective actions on new and existing solutions.
- Assist manager with management and development of SRE team members
**Research new technologies and plan implementation**:
- Create implementation automation scripts to ensure quick and stabledeliveries to business units
- Extensive knowledge of Cloud security practices and implementation
**Knowledge transfer**:
**Interact with other teams to implement the best solutions**:
- Ability to interact with other teams in a professional manner
- Design, cost, and present new solutions
- Document solutions and expectations
Scripting and automation:
Automating repetitive tasks to reduce admin overhead
Extract, change and delete data via script.
Process workloads in bulk via script. Automate regular maintenance via script.
Optimizing SDLC (Software Development Life Cycle):
**Qualifications**:
Essential
Grade 12 (Matric) with relevant IT certification
5+ years Industry Certification: Microsoft Certified: Azure Administrator Associate
5+ years Industry Certification: AWS Certified Solutions Architect - Associate
**Desirable**
3+ years Industry Certification: Google Cloud Platform
**Experience**:
**Essential**
5+ years of Operations experience in a high-availability environment
2+ years of Technical project experience in an IT Infrastructure environment
5+ years of Extensive experience with Cloud Technologies
5+ years of Proven history of incident response, diagnostic activities, Root Cause Analysis (RCA), Corrective Action Plans, and advanced troubleshooting
5+ years of Experience with Microsoft, AWS, and GCP Public Clouds
3+ years of Experience in documenting environment and processes
**Knowledge and Skills**:
5+ years of Implementation, documentation, and optimisation of CI\CD pipelines with a preference for Azure DevOps
5+ years of Strong knowledge of TCP/IP, DHCP, DNS protocols, load-balancing technologies, and firewalls.
5+ years of Extensive knowledge of different cloud technologies and offerings
3+ years of Extensive knowledge of DevOps culture and technologies
Excellent communication skills, active listener, ability to adapt communication styles to different audiences with a good balance of IQ and EQ
**Applicant Feedback Policy**:
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