Ecom Head Mr Price
17 hours ago
**Purpose**
Mr Price has an exciting opportunity within our Ecommerce team. We are looking for an innovative, energetic, strategic thinker to join our fast-paced team as the Ecom Head. The Ecom Head will be required to develop, monitor and manage the ecommerce business plan to achieve all key annual business metrics and work with internal and external service providers to ensure that actionable insights are continually used to drive agile business initiatives and develop innovation in online customer experience.
**Key responsibilities**
- Input into strategy & innovation.
- Work with cross-functional teams to deliver ecommerce KPI’s.
- Develop the ecommerce roadmap to drive key metrics.
- Prepare the ecommerce annual activity schedule and budget allocation to achieve the ecommerce KPI’s.
- Take overall accountability for digital marketing expenditure and ROI.
- Use data-led decisions to drive ecommerce sales performance.
- Optimise customer journeys and improve conversion rates.
- Drive constant innovation and improvement in technology, tools, processes and customer experience.
- Clear and relevant communication with senior management to keep them updated on all ecommerce developments and performance.
- Customer relationship champion responsible for managing all CRM input, metrics and reporting. Provide leadership, guidance and mentorship to the team.
**Requirements**:
- 6-7 years’ experience in transactional ecommerce environment, specifically in retail.
- Experience managing and leading a team within a fast-paced environment.
- Passion for developing strategies that deepen customer connection to a brand and drive revenue.
- Proven success in leading ecommerce and digital marketing strategies at scale.
- Exceptional communication skills - this role will have you managing projects, planning campaign execution. introducing new strategies and technologies to our business.
- Solid proficiency in marketing automation, paid search (primarily Google Ads), paid social and SEO.
- Expertise using digital analytics and reporting tools (Google Analytics, Data Studio and Tag Management).
- Advanced MS office capability specifically working with Excel.
**About us**
The People’s Value Champion | Cash-Based | Omni-Channel | Fashion-Value Retailer
The Mr Price Group retails in more than 1400 stores in sub-Saharan Africa and parts of Africa through our 8-trading divisions Mr Price, Mr Price Home, Mr Price Sport, Mr Price Money, Miladys, Sheet Street, Power Fashion and Yuppie Chef.
Mr Price Group is an equal opportunity employer and is committed to Employment Equity.
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