Data Administrator Pretoria East
3 weeks ago
**Data Administrator Pretoria East**
Well established legal firm requires the services of a Data Administrator.
**Minimum Requirements**:
- Grade 12
- Experience in a Call Centre environment
- Advanced Excel skills are essential
- Excalibur Administrator experience
- Lexpro experience
- Good understanding of Debicheck will be beneficial
**Experience Required**:
- Managing of SFTP and client / service provider portals.
- Prepare and Import files (handover, payment, trace, and ad-hoc)on Excalibur and Lexpro.
- Import of financial transactions from Lexpro.
- Attend to report extracts daily, weekly, monthly and any ad-hoc requests.
- Attend to weekly and monthly client recons.
- Liaise with relevant parties regarding query escalation (client / service provider).
- Attend to data related queries from call centre.
- Data analysis on outcome of campaigns or handover / trace data.
- Collaborate with Call Centre Manager regarding campaign / collection strategies.
- Implement new and/or improve on existing strategies and processes.
- Develop / liaise with service provider regarding existing and newly developed reports.
**System knowledge**:
- Microsoft office package (Excel, Word, Outlook, Teams)
- Excalibur (Mainly administrator skills)
- Lexpro Litigation (import purposes)
- Lexpro Accounting (extraction of daily transactions)
- Real Pay (Debi Check and Debit order platform for monitoring transactions and Mandates)
- Nadir (African Bank EDC portal)
- Realconnect Dialler
**Salary: Based on experience (R18 R22k), provident fund, medical aid.
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