Sales Team Leader

2 weeks ago

Worcester, South Africa Nedbank Full time

**Sales Team Leader**
- Requisition number: 136502- Location: Western Cape
- Worcester- Closing date: 25 October 2024- Job Family- Sales and Service- Career Stream- Sales- Leadership Pipeline- Manage Others (MO)**Job Purpose**
- To deliver outstanding sales performance; manage branch/ market's sales objectives and staff sales capacity; to grow and maintain Nedbank client base and ensure branch/ market profitability.**Responsibilities**:

- Nedbank Goals:
- Grow market share; ensure client acquisition, retention and cross-selling of bank products.
- Support the achievement of the business strategy, objectives and values.
- Achieve entrenched sales objectives and targets for branch/ market.
- Manage all sales related leads efficiently and timeously.
- Ensure branch/ market operational effectiveness through the uptime of all devices in Self-service, Phygital and Semi-assisted zones; the Automatic Teller Machines/ Intelligent Depositors and the Self-Service Kiosks.
- Drive needs-based selling through the sales staff.
- Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
- Drive client acquisition and increase digital market activity across the community.
- Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
- Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
- Ensure engaged, cared-for and focused employees.
- Client Engagement:
- Ensure best rated (#1) in client service and satisfaction.
- Ensure direct report team deliver world class service by effective use of client experience measurement tools.
- Entice clients to digital and self-service and ensure digital adoption.
- Ensure that clients shift to self-service and digital channels.
- Understand client needs and deliver great client service to ensure client satisfaction.
- Risk & Operations:
- Ensure compliance to operational and legislative requirements.
- Achieve minimum performance on Risk & Compliance audits.
- Ensure all compliance on mandatory training is completed timeously.
- Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
- Achieve regulatory compliance objectives for FAIS, AML, FATCA, TCF & POPPIA.
- Achieve effective BROTA compliance.
- Manage Frauds and Losses for Branch/ market.
- Ensure Banking Hall complies with OHASA standards.
- Ensure adherence to process mandates limits.
- Ensure all equipment is maintained.
- Manage AML sustainability objectives.
- Achieved the required standards for monitoring assessments.
- Manage all Operations Housekeeping standards.
- Lead:
- Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
- Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
- Engage team on performance through regular performance discussions on personal and business goals.
- Drive Nedbank culture by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
- Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
- Ensure and lead consequence management, discipline and effective employee relations.
- Manage staff leave requirements.
- Manage staff on-boarding process for staff to become proficient.
- Build trusting working relationships with subordinates, managers and support departments through regular engagements.
- Manage staff resources to ensure team efficiency, productivity and full participation.
- Essential Qualifications - NQF Level- Diploma
- Preferred Qualification- An approved FAIS qualification (i.e. Banking or Sales)- Minimum Experience Level- 1 - 2 years
Sales and service banking experience**Technical / Professional Knowledge**
- Relevant regulatory knowledge
- Customer service principles
- Staff resource planning
- Change management
- Governance, Risk and Controls
- Nedbank policies and procedures
- Behavioural Competencies- Coaching the Sales Team
- Delegation and Empowerment
- Motivating the Sales Team
- Creating a Culture of Trust
- Building Customer Relationships
- Guiding Sales Transformation
- Broadening Business Value
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

  • Sales Team Leader

    4 weeks ago

    Worcester, South Africa Income Online Full time

    Sales team leader required to sell funeral cover to people receiving pension and disability grants. No bank account is required from clients. You must have the ability to work door-to-door in different communities in Worcester and surrounding areas or towns. You will also be required to choose and build your own sales team. Full training and support are...

  • Retail Sales Associate

    4 days ago

    Worcester, Western Cape, South Africa Blue Moon Estate Sales Full time

    About Us:Blue Moon Estate Sales is a professional estate liquidation company that prides itself on delivering exceptional services to clients and customers. Our team of experts works together to create exciting treasure hunts in each residence, providing stellar experiences for all involved.Job Summary:We are seeking a highly motivated and customer-focused...

  • Team Leader

    2 days ago

    Worcester, Western Cape, South Africa Persona Staff Full time

    REQUIREMENTS: Matric Drivers License  Proven experience in a supervisory role would be beneficial Strong leadership, organizational, and interpersonal skills. Attention to detail and a commitment to delivering exceptional service. Proficiency in managing and motivating diverse teams. RESPONSIBILITIES: Supervise and coordinate the cleaning teams to ensure...

  • Sales Team Lead Position

    5 days ago

    Worcester, Western Cape, South Africa Vine Recruitment Full time

    About the RoleWe are seeking a highly experienced and skilled Sales Manager to join our team at Vine Recruitment. In this role, you will be responsible for leading our retail team, managing daily operations, and driving sales performance. If you have a strong track record of success in a similar leadership role and are passionate about delivering exceptional...

  • Kitchen Team Leader

    1 day ago

    Worcester, Western Cape, South Africa Hospitality Rising Full time

    Company Overview: We're a dynamic team at Hospitality Rising, dedicated to delivering exceptional dining experiences. Our converted church venue in Worcester is the perfect spot to meet friends for breakfast, lunch, or dinner.We serve energy and togetherness, and our squad is what makes it all possible. We're after confident, fabulous fun lovers of the world...

  • Estate Liquidator Assistant

    4 days ago

    Worcester, Western Cape, South Africa Blue Moon Estate Sales Full time

    About Us:We are Blue Moon Estate Sales, the largest estate sale franchise in the country. Our mission is to deliver professional services, exciting treasures, and stellar experiences to our clients and customers.Job Summary:We are seeking a highly skilled and detail-oriented individual to join our team as an Estate Liquidator Assistant. As a key member of...

  • Nursing Development Leader

    4 days ago

    Worcester, Western Cape, South Africa Hahhh Full time

    Nursing Development LeaderAs a Nursing Development Leader at Hahhh, you will play a critical role in developing and implementing educational programs that support the growth and development of our nursing staff. You will work closely with interdisciplinary teams to design and deliver comprehensive educational content that meets the identified needs of...

  • Process Leader

    3 weeks ago

    Worcester, South Africa Rainbow Recruitment Full time

    **Job Advert Summary**: Rainbow is on the search for pro-active, positive and duly qualified individuals to fill the role of Process Leader at our Processing plant in Worcester, Western Cape. The purpose of the role is to supervise the performance of a processing line in a specific area of the plant (including staff / process workers, machinery and material...

  • Cleaning Team Supervisor

    1 week ago

    Worcester, Western Cape, South Africa Persona Staff Full time

    About the RoleWe are seeking a skilled and experienced team leader to join our cleaning services team. As a team leader, you will play a key role in ensuring the smooth operation of our cleaning services and delivering exceptional customer experiences.ResponsibilitiesSupervise and coordinate cleaning teams to ensure efficient operations and high service...

  • Middle East Regional Sales Manager

    5 days ago

    Worcester, Western Cape, South Africa Arvo Pty Ltd Full time

    About UsAt Arvo Pty Ltd, we take pride in being a leader in the fruit wholesale sector. We strive to source top-quality produce while promoting sustainable practices and building strong relationships with producers. Our goal is to drive sales growth in the Middle East region, focusing on blueberries.The RoleWe are seeking an experienced Berry Sales...

  • IT Management Leader

    5 days ago

    Worcester, Western Cape, South Africa NDC Personnel & Contractors CC Full time

    Company Overview:NDC Personnel & Contractors CC is a leading manufacturing firm that requires an exceptional IT professional to lead our service desk team. This role demands a leader who can create and maintain a team environment while driving performance and efficiency.Job Description:This is a fantastic opportunity for an adaptable all-round IT...

  • Logistics Leader

    1 week ago

    Worcester, Western Cape, South Africa Sterling Kohler Full time

    Job Summary">We are seeking a highly skilled Logistics Leader to join our team at Sterling Kohler. The successful candidate will be responsible for leading a team of Operators in the preparation, packing, and dispatching of shipments to our customers.The ideal candidate will have previous experience in a supervisory capacity within a warehouse environment....

  • Malvern Area Sales Representative

    2 days ago

    Worcester, Western Cape, South Africa Good Life Sorted Full time

    Role SummaryAs a Regional Business Development Representative, you will spearhead new business development across the Malvern area, working in partnership with our Head Office team to identify leads and opportunities to grow and raise awareness of the company. You will work closely with our Community Manager to create and deliver an effective business...

  • Retail Operations Leader

    6 days ago

    Worcester, Western Cape, South Africa Arvo Pty Ltd Full time

    Job DescriptionOur client, a renowned company, is seeking an experienced Retail Manager to lead their on-site retail operations. This role offers a unique opportunity to drive sales, foster exceptional customer experiences, and steer the future success of the stores.**Key Responsibilities:**Manage daily operations, including opening and closing...

  • Mental Health Team Leader

    7 hours ago

    Worcester, Western Cape, South Africa My Social Work News Full time

    As a social worker at My Social Work News, you will have the opportunity to make a real difference in the lives of individuals across Worcestershire, promoting recovery and well-being through high-quality social care services.The role requires a strong understanding of relevant legislation, including the Care Act, Mental Capacity Act, and Mental Health Act,...

  • Property Management Team Supervisor

    4 days ago

    Worcester, Western Cape, South Africa Leaders Romans Group Full time

    Job Title: Customer Service Team Manager - Property ManagementLocation: WorcesterBrand: Leaders Romans GroupSalary: Competitive base salary and additional incentivesHours: Monday - Friday 8.45am-5.30pmAbout Us:Leaders Romans Group is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property...

  • Store Management Leader

    1 day ago

    Worcester, Western Cape, South Africa Arvo Pty Ltd Full time

    Job Overview:Arvo Pty Ltd is seeking a highly skilled Retail Manager to join their team. The successful candidate will be responsible for leading the retail operations, driving sales, and fostering exceptional customer experiences.Key Requirements:Relevant qualification/post high school education that aligns with the responsibilities of the...

  • Process Leader

    4 weeks ago

    Worcester, South Africa RCL FOODS Careers Full time

    RCL FOODS is seeking a **Process Leader** to join our **Foods Division**. The role will be based in **Worcester** and report to the **Processing Manager**. RCL FOODS is looking for an incumbent to supervise the performance of more than one processing line. This will include staff, process workers, machinery, and material to achieve daily targets and required...

  • Cardiologist Leader in Adult Congenital Care

    4 days ago

    Worcester, Western Cape, South Africa Hahhh Full time

    Job SummaryHahhh is seeking a highly skilled Cardiologist Leader in Adult Congenital Care to join our team. As a key member of our cardiovascular department, the successful candidate will be responsible for providing exceptional clinical care to patients with adult congenital heart disease.About the RoleThe successful candidate will work collaboratively with...

  • Real Estate Team Operations Manager

    4 days ago

    Worcester, Western Cape, South Africa Leaders Romans Group Full time

    Leaders Romans Group is committed to excellence in the Real Estate Industry.We are seeking a skilled and experienced Team Manager of Property Management to join our dedicated team in Worcester.Key Responsibilities:Conducting Morning Meetings: Ensure the team is aware of their tasks and priorities.Providing Guidance and Support: Implement new legislation and...