IT Intern

The IT Intern will assist in various administrative tasks, PC setups, task tracking and management within the Pedros organization. This role involves shadowing IT operations and providing assistance whilst absorbing the knowledge, processes followed and learning to uphold standards of IT service delivery under supervision.

**DUTIES AND RESPONSIBILITIES**:

- Embody the 11 Pedros leadership principles: To conduct oneself in an honorable, professional, and kind manner when reporting to work duties, make it a priority to familiarize oneself with the leadership principles, and align.
- Administrative Support: Provide administrative assistance to IT executives, including scheduling meetings, managing calendars, and handling correspondence. Coordinate travel arrangements and prepare travel itineraries as needed.
- Information Management: Organize and maintain electronic and physical files, ensuring easy access to documents and information as needed. Assist in preparing presentations, reports, and documentation for meetings and presentations.
- Project planning: Support IT projects by assisting in project planning, tracking progress, and coordinating tasks and resources. Maintain project documentation and update project status reports regularly.
- Calendar Management: Manage IT executives' calendars, scheduling appointments, meetings, and conference calls efficiently. Coordinate meeting logistics, including room reservations, technology setup, and catering arrangements.
- Travel Arrangements: Arrange travel accommodations, transportation, and itineraries for IT executives and team members. Ensure travel plans align with business objectives and budgetary guidelines.
- Expense Management: Assist in managing expense reports and reimbursements for IT executives, ensuring accuracy and compliance with company policies. Track expenses and reconcile credit card statements in a timely manner.
- Confidentiality and Discretion: Handle sensitive information with utmost confidentiality and discretion, always maintaining a high level of professionalism. Follow company policies and procedures regarding data privacy and security.
- Special Projects: Provide support for special projects and initiatives as assigned by IT executives, demonstrating flexibility and adaptability in handling diverse tasks. Collaborate with cross-functional teams to ensure successful project outcomes.
- Relationship Building: Foster positive working relationships with internal and external stakeholders, representing IT executives professionally and effectively.
- Documentation and Reporting: Assist in documenting IT processes, procedures, and generate reports on IT activities for analysis and review.
- Maintains the upkeep of SOP files, process documentation and billing annexure.
- Learns our IT Policies and Governance and abide by.
- Professional development: Actively participate in learning opportunities provided by the IT department to enhance technical skills and knowledge and seek feedback for continuous improvement.

**REQUIREMENTS**:

- Must have a Matric.
- Currently going through tertiary studies and education for any IT related certification in Networking, Computer Science and/or Information Science and Security will be advantageous.
- Familiarity with how a computer works, and basic computer skills.
- Tech forward and intrigued by technology.
- Valid driver’s license and must be willing to travel to sites on occasions (advantageous).