Senior Technical Integrator

5 months ago

Pretoria, South Africa Interfront SOC Ltd. Full time

Responsibilities/Tasks of a Technical Integrator
- Integration Strategy: Contribute to the Integration strategy of the client by assessing the existing systems, identify integration requirements, and define a roadmap to achieve seamless integration while minimizing disruptions.
- Scope of change: Collaborate with Business Analyst, Technical Integration Designers, Systems Engineer and project stakeholders to determine and agree on project/s scope that will form part of the final integrated solution.
- System Design: Work closely with solution architects and technical teams to ensure everyone is aligned to the design of the system architecture required for integration. This could involve assisting with the selecting appropriate technologies when required, defining data flow, establishing standards, and ensuring scalability, security, and performance with the various technical leads.
- Vendor Management: In large enterprises like SARS as a client, multiple vendors are often involved in providing different software or hardware components. The Technical Integrator role coordinates and manages relationships with these vendors, ensuring that their solutions align with integration requirements within the scope of the project, and overseeing the integration of any new or existing products into the overall IT infrastructure.
- Project Management: The Technical Integrator will lead and manage integration projects, ensuring that they are executed according to the defined strategy and within the allocated budget and timeframe. They develop project plans, coordinate resources, track progress, and mitigate risks and issues that arise during the integration process.
- Testing and Quality Assurance: Technical Integrators oversee the testing and quality assurance processes to ensure that integrated systems function correctly and meet the organization's requirements. The Technical Integrator coordinates and leads the team to develop test plans, coordinate testing activities, and work with stakeholders to resolve any issues or discrepancies identified during testing.
- Change Management: Integration projects often involve significant changes in processes, workflows, and user interfaces. The Technical Integrator collaborates with business stakeholders to manage the impact of these changes and ensure smooth user adoption. Technical Integrators communicates change plans, ensure training is arrange where required and support, and address any resistance or concerns from stakeholders.
- Troubleshooting and Support: In case of integration issues or system failures, the Technical Integrator plays a crucial role in identifying and resolving problems. They work with technical teams, vendors, and support staff to troubleshoot issues, implement fixes or workarounds, and ensure mínimal disruption to the business operations.
- Documentation and Knowledge Management: The Technical Integrator ensures that comprehensive documentation of the integration processes, system configurations, and technical specifications is maintained by all the technical teams. The management to ensure that correct documentation is delivered is critical as the documentation serves as a reference for future troubleshooting, upgrades, or expansion of the IT infrastructure. The Technical Integrator also facilitate knowledge sharing among team members and provide training to ensure a robust knowledge base within the organization

**1. Minimum Requirements**:

- Relevant tertiary qualification in Engineering or Information Sciences or Project Management or extensive work experience in running large scale projects in enterprise organisation.
- 5-8 years Technical Integration management experience
- 5 years managing projects at the enterprise level, focused on developing software components.
- Project management certification
- Advanced level of understanding of Software Development Life Cycle(SDLC)
- An intermediate level of Software design principles

**2. Skills and Knowledge Requirements**:

- Advanced experience in overall Project Administration.
- Experience working as a senior resource within a software development environment.
- Demonstrate an experience in leading and motivating a project team.
- Advanced ability in performing project schedule with consideration for impact analysis.
- Advanced ability in performing scenario-based analysis.
- Expert as thinking on your feet and posing leading questions to resolve issue.
- Have the ability to run multiple integration projects at the same time and in different stages of SDLC.

**3. Personal Profile**:

- Self-starter and self-motivated.
- Analytical with strong problem-solving abilities.
- Organized, structured with attention to detail.
- Good communication skills (both written and verbal).
- Assertive, managing boundaries well.
- Ability to work in a fast paced and dynamic project environment.
- Be comfortable with constant change.
- Team and people orientated.
- Open and approachable, but firm.
- Want to be measur

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