Showroom Assistant

**JOB PURPOSE**
The purpose of the Showroom Assistant is to welcome visitors and customers and assist customers with product related queries or on their orders.

**JOB OBJECTIVES**
**Customer assistance**
- Welcome visitors as they arrive and determine what service they require
- Provide customer with relevant information required and answer product related queries
- Assist customers with online purchases and/or with Electronic Payments
- Communicate with production and warehouse when required

**JOB REQUIREMENTS**

**Qualifications**
Matric or equivalent

**Knowledge**

Customer Care

Product Knowledge

**Experience**
Showroom assistant / Receptionist

**Skills**
Interpersonal skills

Communication skills

English Proficiency

Computer literacy

**Competencies**
Execution

Establishing Rapport

Reliability

Teamwork

**Additional Requirements**
Flexibility regarding working hours when required

Should be presentable and well spoken

South African Citizen

**Job Grade**
B4

**Reports to**:
Club Manager

**Key Relationships**:

- Internal_
Sales

Debtors

Warehouse and Production
- External_
Customers