E-commerce Manager

2 weeks ago

Pinetown, South Africa Fashion fusion Full time

Responsibilities

Ecommerce Operations
- Put in place Standard Operating Procedures (SOP’s)

Assist members with stock movements

Bimonthly prep Buyers sample photoshoot

Biweekly prep Online photoshoot

Stock receiving on Dolfin system

Reviewing and allocating all orders to staff

Schedule and assist with Hanger counts

Ecommerce Merchandising and Coordination
- Activation of all items on Shopify with stock

Ensure all items are reflecting on the website are in the correct categories/descriptions

Maintenance of all sites (Add -ons/Online changes)

Removing items on Shopify with a 0 stock daily

Upload all images onto website

Product tagging and replacement reports

Analytics reports from Shopify

Creating Collections, Discounts, Gift Cards.

App integrations

Managing duties
- Overseeing and managing of
- Stock movements
- Order fulfilments - Packing to Dispatch
- Picking of orders
- Picking of photoshoot items
- Picking out stock movements
- Courier tracking and liaison
- Exchange/ refunds
- General customer care queries for all stores
- Online support queries for all stores
- Prep repairs with QA
- Prep total rejects
- Analytics and Sale reports

**Qualifications**:
Tertiary qualification in Commerce

3-5 years managing eBusiness operations

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