SAP Support Manager

2 weeks ago


Johannesburg, South Africa Baraka IT Solutions (Pty) Ltd Full time

**SAP Support Manager**

This role will manage a team of onsite and possibly remote SAP support consultants.

This role has complete responsibility for Solution Quality, SLA Adherence and Process Compliance of the SAP support team.

The SAP Support Manager will manage a team of SAP consultants and do work planning, capacity utilization and solutioning for customer reported SAP issues and enhancements

The SAP Support Manager will provide periodic status updates and monthly metrics.

The SAP Support Manager will provide technical leadership to the support team and be the SAP SME to customers and other supporting roles in customers IT teams.

The SAP Support Manager will be responsible for analysing customer reported issues, identifying root cause, designing and implementing the solution.

The SAP Support Manager will act as the first point of escalation for the SAP support project and ensure resolution of issues to customer s best satisfaction.

**Requirements**:
10+ Years of SAP experience including few end-to-end implementations and SAP support engagements.

Sound understanding of SAP Applications (including S/4 HANA) and Infrastructure (On Premises as well as cloud).

Strong analytical skills, experience solving practical issues and engaging teams of multiple process partners to consensus.

Strong Knowledge on IT Industry standards and best practices to develop organizational capability (people, processes, technology, knowledge) and process improvement models.

Hands on experience with complex project management.

**Other Requirements**

Sound interpersonal and communication skills.

Positive attitude towards others. Respectful. Honest. Co-operative. High integrity.

Willingness to learn -and teach
- where required.

Ability to collaborate with teams of all types, across international locations.

Solution focused - proactive with continuous improvement mindset



  • Johannesburg, Gauteng, South Africa SAP Full time

    About the RoleWe are seeking a highly skilled SAP Solution Consultant to join our team. As a key member of our virtual account team, you will participate in sales cycles and support our sales strategy.In this role, you will interact with prospective customers through executive meetings, discovery conversations, solution demonstrations, and follow-up...

  • SAP Technical Support

    4 weeks ago


    Johannesburg, Gauteng, South Africa IOCO Full time

    Our Client is seeking an experienced SAP Technical Support professional to join our dynamic team. The ideal candidate must have experience in full cycle implementation, configuration, and support of SAP modules including FI, MM, SD, and CO. The role involves analyzing and collaborating with stakeholders to gather business requirements, configuring SAP...

  • SAP Technical Support

    3 weeks ago


    Johannesburg, South Africa IOCO Full time

    Our Client is seeking an experienced SAP Technical Support professional to join our dynamic team. The ideal candidate must have experience in full cycle implementation, configuration, and support of SAP modules including FI, MM, SD, and CO. The role involves analyzing and collaborating with stakeholders to gather business requirements, configuring SAP...


  • Johannesburg, Gauteng, South Africa SAP Full time

    We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • SAP Technical Support

    3 weeks ago


    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Key Responsibilities: Design, configure, and test SAP ERP/S4Hana systems. Offer ongoing user support and training, creating user manuals and documentation. Develop functional specifications and ABAP test plans. Collaborate with SAP Consultants, Developers, and Project Managers to deliver successful projects. Troubleshoot SAP issues, identify gaps, and...

  • SAP Technical Support

    3 weeks ago


    Johannesburg, South Africa Network Recruitment Full time

    Key Responsibilities:Design, configure, and test SAP ERP/S4Hana systems.Offer ongoing user support and training, creating user manuals and documentation.Develop functional specifications and ABAP test plans.Collaborate with SAP Consultants, Developers, and Project Managers to deliver successful projects.Troubleshoot SAP issues, identify gaps, and propose...


  • Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 48944 **Job Type** - Permanent **Job Title** - SAP Business Support Agent **Computer Skills** - MS Access,MS Excel,MS Explorer,SAP **Industry** - Human Resources **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng- **Inherent Requirements** - Matric Degree or Diploma advantage 2 years related experience in SAP...


  • Johannesburg, South Africa Glencore Full time

    **Job highlights** - Full time - Johannesburg, Gauteng, South Africa - Center of Expertise **Job ID** - R200000990 **Closing date** - 29/01/2025 **Last Updated** - 21/01/2025 **SAP MM Support Specialist** **Reporting**:Senior SAP MM Lead **Location**:Melrose, Johannesburg **OVERVIEW**: The MM support specialist will be responsible for SAP operation...


  • Johannesburg, South Africa Liyema Consulting Full time

    **ESSENTIAL SKILLS REQUIREMENTS**: - SAP S4/HANA - SAP QM - SAP PP - SAP MM / EWM **ADVANTAGEOUS SKILLS REQUIREMENTS**: - SAP Module Configuration - SAP WM; EWM; MM - Cloud Technologies - Development documentation - Analyse and solve SAP Module issues - Conduct SAP Module process configuration - Update and maintain all SAP Module functional...


  • Johannesburg, Gauteng, South Africa LIFE Healthcare Group Full time

    A vacancy exists for a technical SAP specialist, based at Life Healthcare Head Office. The successful candidate will provide system and functional support for the SAP application.Critical OutputsOversee output standards required for support in access, authorisationsManage daily system processes regarding accessEnsure compliance with monthly and annual audit...


  • Johannesburg, South Africa Open Source (Pty) Ltd Full time

    **1. ACCOUNTABILITY**: - We are looking for a Junior SAP PM specialist for our centralized SAP system support center based out of Our central SAP S/4 HANA system serve financial, material management and plant maintenance requirements of our Copper assets across the globe. - Our team is responsible for ensuring the daily operational availability of SAP,...


  • Johannesburg, Gauteng, South Africa SAP Full time

    About Our CompanySAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...


  • Johannesburg, South Africa Mediro ICT Full time

    Alling IM, Business and Functional strategies Follows the strategic direction set by Business Process Owner (BPC) Interact with BPC and Senior Management at a strategic level Responsible for providing latest technologies and Solution in the FICO PS domain Engage with functional Solution Lead and RPOs on continuous business improvement...


  • Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 71116 **Job Type** - Permanent **Job Title** - SAP Claims Management **Computer Skills** - Claims management,Communication,Problem solving,Project management,Training,Data Management,Technical **Industry** - Computer - IT **City** - Johannesburg **Province** - Gauteng - Collaborate with clients to understand their business processes,...


  • Johannesburg, Gauteng, South Africa SAP Full time

    About the Job Description FormatThe job description is structured into several sections: Company Overview, Salary, Job Description, Required Skills and Qualifications, Benefits, and Others.Company Overview:SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.Job...

  • SAP Talent Management

    3 weeks ago


    Johannesburg, South Africa LINKFIELDS INNOVATIONS (PTY) LTD Full time

    We are seeking a knowledgeable SAP Talent Management Consultant with experience in SAP ECC6 to support the design and optimization of talent-related processes. This role focuses on implementing and maintaining talent management solutions, including career development, succession planning, and competency frameworks, to meet business and HR...


  • Johannesburg, Gauteng, South Africa LINKFIELDS INNOVATIONS (PTY) LTD Full time

    We are seeking a knowledgeable SAP Talent Management Consultant with experience in SAP ECC6 to support the design and optimization of talent-related processes. This role focuses on implementing and maintaining talent management solutions, including career development, succession planning, and competency frameworks, to meet business and HR...


  • Johannesburg, Gauteng, South Africa SAP SE Full time

    SAP Strategic Relationship ManagerSAP is seeking a highly motivated and experienced Sales Professional to join our team as a Senior Account Executive. The ideal candidate will have a strong background in sales of complex business software/IT solutions, with a proven track record of success in business application software sales and team-selling...


  • Johannesburg, South Africa Open Source (Pty) Ltd Full time

    **Mimimum Requirements**: 8 years of MM experience plus at least 3 full cycle implementations and 1 S/4 HANA full cycle implementation. Strong experience in a support environment and global SAP template rollout. Understanding of Procurement, Inventory Management and Radio Frequency Processes. Confidence and ability to make recommendations for selection of...

  • SAP Architect

    2 weeks ago


    Johannesburg, South Africa eSoft Development and Technologies Full time

    **Responsibilities for this position include**: - Focus on the technical/functional architecture of a solution - Guide architecture decisions based on industry standards and best practices - Developing and designing a global SAP technical landscape which optimizes both on-premises and cloud-based computer technologies and effectively supports business...