Chief Operations Officer

2 days ago

Johannesburg, South Africa Founders Factory Full time

We're building the most powerful growth engine for African startups and their founders.

Founders Factory Africa (FFA) is unlike any place else you’ve ever worked. We are venture builders dedicated to solving some of Africa’s biggest challenges and capitalizing on it’s incredible potential by leveraging market and tech opportunities. Over the next five years, we’ll build 24 businesses from scratch and scale 64 existing growth-stage ventures through our venture development programs. Backed by leading corporates, such as Standard Bank - the continent’s largest bank - we have access to their vast resources, infrastructure, and expertise and will bring those to bear for all our ventures and entrepreneurs. Starting with FinTech, HealthTech, and AgriTech FFA will expand our focus as we grow, adding other sectors.

**Our Culture**
- Our goals are audacious, and we want to work with people who share our passion for pursuing transformation at scale. We believe that good ideas can come from anywhere - not just the top - and we love to build our way out of uncertainty. At FFA, you will work with and meet outstanding and diverse talent from across the continent and help us build a collaborative, inclusive, and supportive network. You will work faster (and learn faster) than you ever have before.

With offices in Johannesburg, Nairobi, Lagos and London, we are building an ambitious, talented, and passionate team, ensuring that Founders Factory Africa is the continent
- s best partner for founders.

The Chief Operating Officer (COO) is a strategically focused position, which will form part of the Executive Management team and report into the CEO. The COO will support the CEO in translating strategic objectives into measurable tactical and operational plans for execution in line with investor commitments. The COO will be responsible for the design, implementation and oversight of FFA’s operating model ensuring that the people, processes and systems are well organised, co-ordinated and aligned to deliver on FFA’s strategic objectives.

Founders Factory Africa exists to fuel early-stage tech startups across Africa and is undergoing its next phase of growth; therefore, this role requires someone who is able to coordinate activities across the various disciplines within our model as well as coordinate activities across offices in the countries in which we operate. Establishing clear policies, processes, and frameworks to guide teams on various activities across FFA while standardising how we work will be critical. The incumbent will optimise the company’s operating capabilities and implement effective operational and financial procedures that support the efficient and cost-effective delivery of our Venture programs. This role will ensure that FFA staff are fully supported, fully understand their roles and responsibilities and have the appropriate tools and technology to enable them to do their best work.

**The COO will oversee all areas of operational execution, which will include**:

- Defining FFA’s operating model that is fit for purpose.
- Identifying key capabilities and implementing strategies required for the successful delivery of FFA’s company goals.
- Overall oversight and management of the Operational environment, which includes being responsible for managing the People, Legal, and Operations functions within FFA.
- Setting key drivers and OKRs that enable the company to meet its key objectives and investor targets.
- Support the CEO with operational expansion to other markets
- Support Build and Scale programmes to ensure they are organised to deliver efficiently and in line with investor expectations.
- Develop a data-centric and integrated systeM/Framework for better programmatic engagement and delivery.
- Developing appropriate governance structures and feedback loops to ensure internal and external flow of information is optimised and is in line with the expectations of all stakeholders.
- Development of appropriate policies, processes and controls to ensure the smooth running of the business
- Accountable for People, values and culture, and People operations working closely with the Head of People to implement best people practices across FFA and its portfolio businesses
- Responsible for compliance across different jurisdictions in which FFA operates.
- Reporting to the Board on operations of the business including Build and Scale programme progress, Brand, general operations, People, Legal matters
- Identifying appropriate resources required to ensure FFA staff are enabled to deliver to strategic objectives in an efficient manner
- Responsible for FFA’s enterprise-wide risk management
- Enabling a sustainable Agile approach across teams and functions.

**Required skills**:

- Minimum 10 years experience managing Operations
- Experience managing operations for a startup
- Experience managing operations and building teams, processes, and systems in a high-growth company across multiple

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