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Data & Business Insights Lead
4 months ago
-South Africa, Gauteng
***
- R70000 - R70000 Per Month
**Area**: South Africa, Gauteng
**Sector**: All
Posted: 11 April 2024
**Job Details**:
A digital bank with a strong entrepreneurial identity and a high-performance culture is looking for a talented and passionate Data and Business Insights Lead to support the Customer Service Team.
Location: Johannesburg, South Africa
**DUTIES AND RESPONSIBILITIES**
- Engage with numerous teams across the organisation to ensure they’re empowered by having an end to end understanding of their business operation.
- Develop and implement creative and imaginative ways of displaying and disseminating insight and through this bring the consumer and insight to life in a manner that engages all stakeholders.
- Live your passion for data - pulling your own data, structuring it, cleaning it, understanding the human and financial behaviours it represents.
- Deliver ad hoc consumer insight projects that inform decision making for management.
- Collaborate with internal teams to drive continuous improvement in processes and services. Effectively use business data from multiple sources to craft a story and guide activities and decisions.
- Interpret and analyse data from multiple sources, providing key analytics and reports.
- Proactively provide actionable recommendations based on analysis results across various stakeholders and teams.
- Think strategically and communicate creatively to inform and drive the decision making of stakeholders.
**REQUIREMENTS**
- Minimum a Bachelor’s degree with any field with advanced quantitative focus, including but not limited to Psychometrics, Statistics, Mathematics, Physics, Chemistry, Biology, Econometrics, Engineering, etc.
Personal Competencies:
- Sound judgement in addressing commercial challenges
- Strong analytical and data skills
- Strong relationship building skills and an entrepreneurial approach that leverages further opportunities
- Excellent communication skills, both written and oral
- Excellent relationship building skills