New Business Development

**NEW BUSINESS DEVELOPMENT / SALES: GUARDING DIVISION**

The New Business Development department seeks to employ New Business Development Representative in the Durban / KZN area.

The overall purpose of this position is to seek new business through networks, forge and sustain good relations with clients as well as maintain and grow own existing client base by offering a complete end to end integrated risk mitigation solution.

The incumbent’s role would be to design, cost, propose and present complex integrated security solutions to both existing and new clients which represents the full spectrum of not only the Commercial offering but also the Group’s offering.

**Essential Duties & Key Performance Responsibilities**: (Not totally inclusive)
- Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients.
- Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
- Securing profitable new business.
- Attending to potential clients in different areas of responsibility
- Addressing and resolving client's queries promptly and satisfactorily.
- Physically conducting site surveys for all security requirements
- Personally, designing and costing the complete solution offering
- Preparing and presenting complex proposals.
- Ensuring that quotations are submitted timeously to clients.
- Building and maintaining professional relationships with clients
- Planning, budgeting, coordinating, and attending to client's requirements.
- Assisting with marketing related issues.
- Compiling and submitting weekly and monthly management reports.
- Acquiring thorough in-depth trade and competitor knowledge
- To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addendum is to be attached
- Ensure timeous submission of all paperwork to ensure enough time allowed to source any non-standard stock items.
- Ensure only approved equipment in accordance with company policies are sold
- Identify and develop sales opportunities, incorporating extensive cold calling activities, to maximise growth within a specific market.
- Securing profitable new business through cold calling and other appropriate means.
- Attending to potential clients in different areas of responsibility.
- Addressing and resolving client’s queries promptly and satisfactorily.
- Physically conducting site surveys for security requirements and preparing proposals.
- Ensuring that quotations are submitted timeously to clients.
- Building and maintaining professional relationships with clients.
- Planning, budgeting, coordinating, and attending client’s needs.
- Assisting with marketing related issues for the area.
- Compiling and submitting weekly and monthly management reports.

**Minimum Requirements**:

- Sales diploma or equivalent qualifications.
- Previous Sales experience - proven track record will be essential.
- At least 5 years’ experience in sales in a similar position.
- PSIRA Grading will be an advantage.
- 2 - 4 Years Sales Experience in Security preferably.
- Fully Bilingual. Additional Languages will be an advantage.
- Excellent Verbal and Written communication.
- Capable to work under pressure and for extended hours, if required.
- Previous experience in the Security industry would be a distinct advantage.
- Computer Literate (MS Office, advanced Excel, PowerPoint).
- Must always be professional and well presented.
- Clear Criminal Record and No Pending Cases.
- Valid driver’s license.
- Own Reliable Transport.
- Must be prepared and willing to travel.

**Behavioral/Core Competencies**:

- Excellent Customer focus & service skills
- Excellent telephone skills
- Adaptability
- Motivation
- Negotiation
- Persuasiveness
- Presentation skills
- High level of Integrity
- Entrepreneurial spirit
- Innovative
- Creativity
- Goal setting
- Driving for results
- Self-development
- Teamwork

**Other personality attributes**:

- Ability to work under pressure
- Pro-active and innovative
- Ability to work independently
- Good planning and organisational skills

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._